Branch Administrative Assistant

divh2Branch Administrative Assistant/h2pCrossCountry Mortgage (CCM) is the nations number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of Americas fastest-growing private businesses and has received many awards for our standout culture./ppCCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. Youll get unwavering support from all departments and total transparency from the top down./ppCCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program./ph3Position Overview/h3pThe Branch Administrative Assistant is responsible for providing administrative support and handling various operational functions to ensure the branch is operating in an efficient manner. This position provides high-level support to Branch Manager including calendar management, successful coordination of business meetings, email management, and business tracking. The Branch Administrative Assistant will exercise independent judgment in the resolution of administrative needs and prioritize and manage multiple projects simultaneously./ph3Job Responsibilities/h3ulliManage teams and branch managers calendar; schedule a variety of business meetings via platforms such as Teams, Zoom, and Outlook./liliManage emails, letters, packages, phone calls and other forms of correspondence./liliArrange travel and reservations as needed./liliIndependently create well-organized, grammatically correct emails./liliUse various software applications such as spreadsheets and relational databases to keep management and teams informed on clients and deals./liliPerform administrative duties such as conducting research, updating databases/CRM, and tracking tasks for follow-up./liliSupport branches in area of responsibility in day-to-day operations, such as opening and tracking support tickets, resolving billing, and following up on outstanding documents./liliAssist branches with onboarding and offboarding procedures./liliComplete expense reports and reconcile receipts./liliVarious personal administration tasks, as needed./liliWilling to cross-train in various departments./li/ulh3Qualifications and Skills/h3ulliHigh School diploma or equivalent./liliPrevious banking, financial services, or mortgage experience preferred, but not required./liliExcellent communication skills./liliExcellent time management and organization skills./liliProficient in Microsoft Office./li/ulpThis job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position./ppCrossCountry Mortgage, LLC offers more than a job, we offer a career. Apply now to begin your path to success!/ppCrossCountry Mortgage, LLC strives to provide employees with a robust benefit package./ppCrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status, protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individuals association with a member of a protected group or any other characteristic protected by federal, state, or local law./ppCrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org./p/div