Residential - Program Manager II

As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals.

We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve.

Position Summary

This position is primarily responsible for managing multiple or joint energy efficiency programs with limited support from senior leadership. In this hands-on management role, you will oversee all aspects of an energy program and will work closely with both clients and our energy professionals to achieve client energy efficiency goals and other program objectives. The Program Manager II is responsible for program budget oversight, comprehensive understanding of the program's strategic direction, demonstrating financial acumen and a problem solving approach, team development and engagement, vendor and client relationships, and more.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Actively engage in talent management process, including interviewing, resource planning and utilization, engagement planning, performance evaluations, and more
• Provide client communications and reporting
• Oversee program operations to ensure client requirements are met
• Support partner and client contract management process
• Establish solid and trusted relationships with client program team, penetrating client organizations, collaborates with Senior Leadership regarding developing and expanding client, penetrating client organization with solid relationships built
• Establish and maintain opportunities for community engagement, such as establishing relationships with community colleges, utilities, condo associations, etc.
• Lead and support company-wide Safety efforts
• Orchestrate partnership and work between centralized functions and program staff
• Acting as a company stakeholder by leading and supporting company trainings, development, safety initiatives, and more
• Identify and develop talents
• Develop and deliver polished and prepared client presentations; responds to client questions with confidence and accuracy
• Ensure successful delivery of program goals as indicated in Statement of Work
• Develop and manage production plan for program
• Monitor and manage program budgets to ensure full utilization of funds while meeting or exceeding energy goals
• Prepare monthly invoices and activity reports as required to the client, partner or company management by the requested due date
• Managing multiple or joint utility programs
• Report out on program performance and financial metrics to make recommendations to the utility and client
• Proficient financial acumen and program strategy skillset
• Assisting Business Development with collaboration and sharing of expertise on sector-based program design, program re-bids, and client expansions
• Recognize when issues are occurring and take proper steps towards resolution

Position Requirements

Education and Experience

Required Skills, Knowledge and Abilities

Licenses & Certifications

Travel Requirements

Note : Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

An Equal Opportunity Employer