District Manager

District Manager

Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports.

Essential Duties and Responsibilities include :

• Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.
• Operational consistency amongst all clubs within the region, including but not limited to :
• Outstanding member experience
• Planet Fitness and Baseline Fitness brand standards
• Club cleanliness
• Policy implementation
• Weekly payroll approval
• Front desk management
• Facility maintenance and repair
• Vendor and inventory
• Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district.
• Develop and train staff to build a bench for the Club Manager positions.
• Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.
• Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers.
• District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls.
• Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager.
• Handle all incoming email complaints and mystery shops from district location.

District Manager schedules are approved by the Regional Manager monthly. The expectation is that 70% of the District Managers time is spent in the clubs.

Essential Behavior Requirements :

Minimum Qualifications :

Benefits include :