User Experience Researcher, Qualitative

Overview

Our UX Research team is designing for businesses of all shapes and sizes, which requires us to better understand the customers who use our platform. Our researchers tackle some of the most complex challenges to gain valuable insights into how advertisers interact with our tools and platform, and work collaboratively to contribute new ideas to products that impact the experiences of millions of businesses on a global scale. This job description represents different full-time roles across Meta. We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1 : 1 interviews. We value different perspectives and stem from many different backgrounds. We’re looking for skilled communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society.

Responsibilities

Work closely with product and business teams to identify research topics

Act as a thought leader in the domain of research, while advocating for the people who could use our products

Design and execute end-to-end custom primary research using a wide variety of methods

Design studies that address both user behavior and attitudes

Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders

Communicate results and illustrate suggestions in compelling and novel ways

Work cross-functionally with design, product management, content strategy, engineering and marketing

Generate insights that both fuel ideation and evaluate designs

Minimum Qualifications

Bachelor’s degree with 4+ years of relevant experience within user experience, applied research setting and / or product research and development, Master’s degree and 2+ years relevant experience, or a PhD and relevant experience

Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing

Interest in and experience executing hands-on, primary research

Experience translating research findings into strategic narratives

Preferred Qualifications

Experience with advertising industry, digital marketing product development

Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics

Public Compensation

$138,000 / year to $192,000 / year + bonus + equity + benefits

Industry

Internet

Equal Opportunity

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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