Payroll Implementation Specialist

Payroll Implementation Specialist

As the Payroll Implementation Specialist, you will perform and deliver on routine assignments / projects while simultaneously leveraging and applying knowledge of their assigned area(s) of responsibility. You will perform and support the on-boarding of payroll implementations of new and existing clients / customers and provide guidance to team members. You will liaise with internal teams to develop and test system requirements to meet the needs of customer plan documents.

Provides input into payroll implementation plans which ensure that the internal / external clients' overall service needs are satisfied and achieve the business and profitability objectives for assigned area(s) Reviews clients' plan documents to determine tasks needed for the payroll implementation Collaborates with internal stakeholders on payroll implementation solutions and functional requirement documents to be used by IT which optimize client satisfaction and achieve desired business results Collaborates with team to determine complex service set up requirements Administers data collection sessions with customers to compile all payroll implementation requirements, details, and intricacies Performs User Acceptance Testing (UAT) to ensure that all requirements have been captured and all expected outcomes are returned Identifies and resolves internal / external stakeholder issues / concerns in a timely and collaborative manner Provides information, education, and training to team members on processes, procedures and / or services Contributes to the planning and design of on-boarding of new retirement plans, the development of deliverables, due dates, and milestones

Must-haves : 1 - 3+ Years of retirement plan and / or systems analysis experience that aligns with the responsibilities for this position 4 Year / Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's Demonstrated solid relationship management skills with internal clients (e.g. management, peers and colleagues) Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail Demonstrates solid project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines Demonstrates strong interpersonal skills with a collaborative style Demonstrates the ability to use sound judgment and discretion regarding confidential information Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)