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AUTO SERVICE MANAGER
AUTO SERVICE MANAGERDonna Cornell Enterprises, Inc. • New York, NY, US
AUTO SERVICE MANAGER

AUTO SERVICE MANAGER

Donna Cornell Enterprises, Inc. • New York, NY, US
Hace 2 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Job Description

AUTO SERVICE MANAGER

Location : Monroe NY area

Very attractive compensation package with incentives, bonus and base salary -six figure

Job Type : Full-time | In-person

Schedule :

  • Day shift (7 : 30 AM – 5 : 30 PM)
  • Monday to Friday, with occasional weekends as needed
  • 10-hour shift

Our client, a well-established, very successful automotive dealership in the Tri-state area, is seeking an experienced Automotive Service Manager to lead the daily operations of their medium-volume service department. The ideal candidate is a hands-on leader who values efficiency, customer satisfaction, and team development. MUST HAVE AUTOMOTIVE INDUSTRY EXPERIENCE.

General Motors (GM) experience preferred but not mandatory.

Qualifications

  • Minimum 3 years of automotive service management experience (required).
  • Strong process focus, excellent communication, and customer rapport skills.
  • Proven leadership and team management ability within a dealership environment.
  • Solid understanding of automotive service, repair, diagnostics, and warranty processes.
  • Proficiency in dealership management systems and related software.
  • Entrepreneurial mindset—comfortable with numbers, data-driven decision-making, and process ownership.
  • Strong organizational, problem-solving, and multitasking skills.
  • Valid driver’s license and clean driving record.
  • High school diploma or equivalent; additional technical training or certification a plus.
  • Key Responsibilities

  • Manage daily operations of a medium-volume service department to ensure efficient workflow and exceptional customer service.
  • Staff of 15 …Lead, train, and motivate service advisors, technicians, and support staff to achieve departmental goals.
  • Monitor department performance, including productivity, profitability, and customer service metrics; implement process improvements as needed.
  • Handle customer inquiries, concerns, and feedback with professionalism and urgency.
  • Build and maintain strong relationships with customers to encourage repeat business and loyalty.
  • Oversee scheduling, staffing, and resource allocation for optimal service operations.
  • Ensure compliance with manufacturer standards, warranty procedures, and safety regulations.
  • Manage service department financials—budgeting, cost control, and profitability analysis.
  • Benefits

  • Competitive salary : six figure package with a base of $70,000–$90,000 and then production bonuses /
  • base depends on level of experience. attractive six-figure package.
  • 401(k)
  • Health, dental, vision, and life insurance
  • Up to 2 weeks of paid vacation and all major holidays off
  • Weekly pay
  • Employee discounts
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