Technical Support Engineer

A company is looking for a Technical Support Engineer for OpenShift.

Key Responsibilities

Serve as the primary contact for customer inquiries regarding OpenShift technologies

Deliver exceptional customer support through troubleshooting and collaboration with engineering teams

Contribute to knowledge management and assist in resolving multi-vendor customer issues

Required Qualifications

Solid troubleshooting skills and experience in technical support roles

Linux experience at a Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE) level

Strong knowledge of containers and Kubernetes

Familiarity with OpenShift Container Platform and Software Defined Storage systems

Ability to work collaboratively in a team environment