Product Manager (Telephony, Contact Center)- R01552986

About Brillio :

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Primary Skills

• Telephony, Contact Center

Specialization

Job requirements

We are looking for an experienced Product Manager to lead the strategy, development, and optimization of our telephony and contact center solutions in the healthcare domain . You will be responsible for driving initiatives that enhance communication across patient support, clinical services, and administrative functions—ensuring seamless, secure, and compliant experiences.

This role is ideal for someone with a strong understanding of contact center ecosystems, healthcare workflows, and the ability to bridge technical and business perspectives to deliver impactful product outcomes.

Key Responsibilities :

Required Qualifications :

Preferred Qualifications :

$75 - $85 an hour

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