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Support Specialist
Support SpecialistTAD PGS, Inc • Tempe, AZ
Support Specialist

Support Specialist

TAD PGS, Inc • Tempe, AZ
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Responsibilities

:
  • Scheduled Client "check-ins' with individuals under support for medication compliance, wellness checks, general reminders, and other similar situations.
  • Provide remote intervention to handle specific situations that range from talking with individuals under Support to dispatching emergency services.
  • Responds quickly and practically to emergencies, crises, or unexpected problems during shifts.
  • Record activities and SupportNotes, as necessary.
  • Adheres to and accurately promotes all Company Policies and Procedures to all employees.
  • Ensures that Clients and their Support Circle are satisfied and identifies, documents & reports the issues when they are not satisfied.

Basic Hiring Criteria:
  • Excellent listening, communication, and writing skills.
  • Adaptability and willingness to learn and adjust.
  • Ability to stay calm and act appropriately in an emergency.
  • Ability to comprehend and retain multiple sets of written information with specific directions and varied needs.
  • Ability to use and maneuver multiple computer applications.
  • Proficiency with various web browsers and applications, such as Zoom, Teams, Outlook Email, Word, Excel, and other necessary virtual meeting platforms.

Job Requirements Minimum Security Clearance:

No Clearance

a { color: black; } VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information,
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Support Specialist • Tempe, AZ

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