Talent.com
LOWER LIGHTS CHRISTIAN HEALTH CENTER INC
Customer Service Representative - Eng/Span BilingualLOWER LIGHTS CHRISTIAN HEALTH CENTER INC • Columbus, OH, US
No se aceptan más aplicaciones
Customer Service Representative - Eng/Span Bilingual

Customer Service Representative - Eng/Span Bilingual

LOWER LIGHTS CHRISTIAN HEALTH CENTER INC • Columbus, OH, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo
ABOUT LLCHC

Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters!

Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral and psychiatric care, a low-cost pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage.

ABOUT YOU

You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion.

JOB SUMMARY
The Customer Service Representative is responsible for answering a high volume of incoming calls from patients and accurately schedule their appointments or manage their request while ensuring a high level of customer service and confidentiality while maximizing productivity. The representative is also responsible for accurate and timely handling of work assignments received from multiple electronic platforms while establishing and maintaining good interpersonal relationships with patients, their families, the public, and co-workers. This position works collaboratively with interdepartmental staff to assist the patient and facilitate successful patient interaction with the practice team. This position reflects and carries forward the practice's mission and goals internally and throughout the community

ESSENTIAL JOB RESPONSIBILITIES:

RESPONSIBILITY 1. Demonstrates the ability to efficiently function in the business office.
  • Greet callers in a prompt, courteous and professional manner using a pleasant and friendly phone voice.
  • Ability to screen calls and accurately document messages while maintaining the confidentiality of patient and employee information.
  • Ability to operate multiple computer applications simultaneously and efficiently.
  • Ability to read, write and understand English and Spanish (fluently).

RESPONSIBILITY 2. Possesses the skills necessary to organize and process daily workload
  • Schedule, cancel, and reschedule patient appointments received from multiple channels according to department scheduling procedure.
  • Work towards meeting department key call and productivity metrics.
  • Works well independently and has a strong attention to detail.
  • Demonstrates effective time management and organizational skills.

RESPONSIBILITY 3. Possesses interpersonal skills to maintain effective working relationships with others and function independently.
  • Demonstrates professional and respectful behavior in interactions with coworkers.
  • Participates in orienting and training new staff.
  • Appropriately applies the policies and procedures of Lower Lights Christian Health Center.

RESPONSIBILITY 4. Other LLCHC Responsibilities
  • Performs other duties as assigned.

BENEFITS AND PERKS
  • Never work second or third shift! See our hours above in the "About Us" section
  • Health benefits including medical, vision, dental, life, disability
  • Annual Paid Time off (prorated after 90 days)
  • Paid Holidays
  • Qualified employer for the PSLF Program's student loan forgiveness
  • Employee Assistance Program (EAP) with access to various consultants
  • 3% match toward retirement fund
  • And more!

QUALIFICATIONS:
  • High School diploma or equivalent.
  • Ability to read, write and understand English and Spanish (fluently) (REQUIRED).
  • Knowledge of professional office practices and procedures.
  • Ability to type and general computer navigation (required).
  • Ability to utilize Microsoft 365 applications such as Outlook, Teams, and Excel preferred.
  • At least one year's Customer Service experience is required, preferably in a call-center environment preferred
  • Knowledge of medical terminology (preferred)
Crear una alerta de empleo para esta búsqueda

Customer Service Representative - Eng/Span Bilingual • Columbus, OH, US

Ofertas similares

Alterations Customer Service Representative

David's Bridal, LLC.OH, United States
A tiempo parcial

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employee... Mostrar más

 • Oferta promocionada

Insurance Sales Agent - Customer Service

Freeway Insurance Services America, LLCColumbus, OH, United States
A tiempo completo

Sign-On Bonus Opportunity of up to $1,000 Our Perks:Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales... Mostrar más

 • Oferta promocionada

Remote Customer Service Representative – Product Testing

GLOCPADelaware, Ohio
15,00 US$ por hora
Teletrabajo
A tiempo parcial +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

B2B Sales Representative

Slice Merchant ServicesCircleville, OH, US
A tiempo completo

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Mostrar más

 • Oferta promocionada

CloudHealth Partner Team-Field Sales Representative

Arrow Electronics, Inc.Remote, OH 45459, OH, US
A tiempo completo

CloudHealth Partner Team-Field Sales Representative.We are seeking a high-impact, hunter-oriented Field Sales Representative to drive net new Managed Service Provider (MSP) acquisition for CloudHea... Mostrar más

 • Oferta promocionada

Outside Sales Representative (Bilingual Spanish)

SPECTRUMCOLUMBUS, Ohio, United States
30.400,00 US$ anual
A tiempo completo

This role requires the ability to work lawfully in the U.Do you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Repre... Mostrar más

 • Oferta promocionada

Customer Service Representative

Forward AirGroveport, OH, United States
A tiempo completo

Position:Customer Service Representative Job Description:The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the h... Mostrar más

 • Oferta promocionada

Bilingual (Spanish/English) Account Examiner 2 - 20067469

Ohio JobsColumbus, OH, United States
A tiempo completo +1

Bilingual (Spanish/English) Account Examiner 2.Organization: Workers' Compensation.Agency Contact Name and Information: Ohio Bureau of Workers' Compensation Human Resources.Work Location: William G... Mostrar más

 • Oferta promocionada

Customer Service Representative

RumpkeCircleville, OH, United States
A tiempo completo

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry.Our mission is simple: to deliver exceptional waste and recycling solutions ... Mostrar más

 • Oferta promocionada

Entry-Level Customer Service Representative

MAD Live SolutionsColumbus, Estados Unidos
A tiempo completo
Quick Apply

MAD Live Solutions is a fast-paced marketing and customer engagement agency dedicated to helping clients build strong relationships with their customers through exceptional service and communicatio... Mostrar más

Field Service Engineer

Diedre Moire Corporation, Inc.Delaware, OH, US
80.000,00 US$ anual
A tiempo completo

Field Service Tech - CNC Machine Tools - REGIONAL - Delaware, OH Field Service Mechanic Tech Technician Engineer Install Repair Calibrate Maintain Maintenance CNC Machine Tool Machining Centers Rou... Mostrar más

 • Oferta promocionada

Customer Service Representative

INEOSColumbus, OH, United States
A tiempo completo

The Customer Service Representative (based out of Grandview Heights, OH) is a key position which serves as the central point of contact for customers, and is a highly visible, significant position ... Mostrar más

 • Oferta promocionada

Customer Service Representative

TravelwithsanColumbus, Ohio, United States
Teletrabajo
A tiempo completo
Quick Apply

As a Remote Customer Service Representative , you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe retu... Mostrar más

Customer Service Representative – Travel Agency (USA Remote)

Remote CareersColumbus, Ohio, United States
Teletrabajo
A tiempo completo
Quick Apply

Our team values professionalism, reliability, and outstanding service while helping clients plan smooth and memorable travel experiences.We are expanding our team and seeking a.Customer Service Rep... Mostrar más

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersCircleville, Ohio
50.000,00 US$ anual
A tiempo completo +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Mostrar más

 • Oferta promocionada

Customer Service Representative Agent - Part Time Panelists Needed - Remote

ApexFocusGroupDelaware, Ohio, US
Teletrabajo
A tiempo completo +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe... Mostrar más

 • Oferta promocionada

Insurance Representative

HealthMarketsDelaware, OH, US
A tiempo completo

If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right place.Becoming an indepen... Mostrar más

 • Oferta promocionada

FedEx - Retail Customer Service Associate $16-$22/hr

FedexDelaware, OH, United States
A tiempo completo

FedEx is seeking Retail Customer Associates to work in FedEx Office retail locations assisting customers with shipping services, printing services, and business service solutions.Retail Customer As... Mostrar más

 • Oferta promocionada

Customs and Border Protection Officer (CBPO) - Entry Level New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionClarksburg, OH, US
A tiempo completo

Customs and Border Protection Officer (CBPO) .Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of... Mostrar más

 • Oferta promocionada

Store Supervisor – Customer Service Associate (Restaurant)

Taco Bell - Tiffin AveOH, United States
A tiempo completo +1

Taco Bell - Tiffin Ave is looking for a full time or part time Store Supervisor for our location in Findlay, OH.As a Store Manager, you will assist the General Manager in managing the operations an... Mostrar más