IT Support Specialist

A company is looking for an IT Specialist to provide hands-on support for technology systems and infrastructure.

Key Responsibilities

Serve as the first point of contact for technical issues and provide support for hardware, software, and connectivity issues

Administer and maintain MDM platforms, oversee device provisioning, and ensure compliance with security standards

Support audio-visual systems for hybrid meetings and collaborate on improving meeting room technology

Required Qualifications

3-5 years of experience in IT support or system administration

Good understanding of Mac computers and mobile devices

Hands-on experience with MDM platforms (e.g., Intune, Jamf)

Experience providing Level 1-2 technical support for diverse systems

Familiarity with AV technologies and conferencing platforms