IT Support Specialist

A company is looking for an IT Support professional.

Key Responsibilities

Serve as the first line of IT support, resolving issues through various methods

Support and manage Microsoft 365 applications and user account management

Troubleshoot basic networking issues and oversee new hire onboarding

Required Qualifications

1-3 years of IT support experience (help desk, service desk, or desktop support)

Strong working knowledge of Microsoft 365 applications

Familiarity with Microsoft Entra ID or Active Directory

Basic networking knowledge (IP, DNS, DHCP, firewalls, VPN)

Experience with a ticketing system and troubleshooting end-user issues