A company is looking for an IT Specialist to provide hands-on support for technology systems and infrastructure.
Key Responsibilities
Serve as the first point of contact for technical issues and provide support for hardware, software, and connectivity issues
Administer and maintain MDM platforms, oversee device provisioning, and ensure compliance with security standards
Support audio-visual systems for hybrid meetings and collaborate on improving meeting room technology
Required Qualifications
3-5 years of experience in IT support or system administration
Good understanding of Mac computers and mobile devices
Hands-on experience with MDM platforms (e.g., Intune, Jamf)
Experience providing Level 1-2 technical support for diverse systems
Familiarity with AV technologies and conferencing platforms
IT Support Specialist • Hampton, Virginia, United States