Tao Group Hospitality offers competitive benefits for all full-time team members such as :
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Program with Employer Match
- Life and Disability Insurance Plans
- Ancillary Insurance Plans
- Employee Assistance Program
- Fertility & Family Forming Support and Resources
- Pet Insurance
- Employee Discounts
- TAO Savings Marketplace
- Time off and much more!
The Fine Dining Server will give customers a higher quality and greater formality fine dining experience while maintaining a great energy and vibe. Actively taking orders, conducting a full and complete food / beverage service, and monitoring the guests’ fine dining experience, while continuously interacting with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO :
Anticipates, initiates, and accommodates the needs of the guests.Maintain general cleanliness of assigned stations and the entire venue.Provides fine dining professional and exceptional service.Presents menus, answers question, and make suggestions for all food and beverage items.Explains how various menu items are prepared, describing ingredients and cooking methods.Informs guests of all food and beverage specials, with prices.Required to solicit any allergy or dietary restrictions from each guest.Accurately enter all orders into the POS system and follows proper cash / payment card procedures.Ensures the delivery of all food and beverage to the guests.Follow supervisor’s instructions, communicate with and support co-workers while being a team player.Possesses in-depth knowledge of all food and beverage menus and the company.Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.Complies with Department of Health and company sanitation standards.Works as part of a team and provides help and support to all fellow team members.Accurately completes all end-of-shift financial procedures.Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.Properly sets-up floor and other opening / closing procedures as directed by management, including :Ensures all tables, chairs and banquettes are clean and free of debrisSets tables with proper settingsWipes down chairs, tables, and banquettesStocks side-stations with prescribed suppliesPerforms opening side-work as prescribedPerforms closing side-work as prescribedReports all breakage, and damage of equipment or furniture immediately to management.Attends and participates in daily pre-service meetings.Attends and participates in any training sessions or departmental meetings.Learn by listening, observing other team members, and sharing knowledge while leading by example.Portrays a positive and professional attitude.Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.Works as part of a team and provides help and support to all fellow team members.Assist and / or complete additional tasks as assigned.TRAINING REQUIREMENTS :
Tao Group Hospitality in-venue fine dining server trainingEDUCATION / WORKING KNOWLEDGE :
Previous hospitality experience.Previous fine dining room experience.Previous experience in a high-volume restaurant / nightclub / lounge.SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and / or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
Ability to write and verbally communicateMust have good positive energy throughout the dayMust be able to print legibly for team members, management, and guests to readMust be able to kneel, bend, and stand for extended periods of timeMust be able to move quicklyMust be able to push and lift up to 50 lbs.Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volumeExposure to hot kitchen elements or cleaning materialsMay work extended hours irregular shifts, evening and / or weekend shifts, and holiday work may be requiredExposure to cleaning materialsMay work extended hours irregular shifts, evening and / or weekend shifts, and holiday work may be requiredMaintain a professional, neat, and well-groomed appearance adhering to Company standardsAbility to maintain confidentialityAbility to handle a fast-paced, busy, and somewhat stressful environmentOffice, Casino, Nightclub, Bar, Lounge, and / or Restaurant working environmentMust be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner