Customer Service Agent - Work From Home

Discover a Career with Purpose and Growth

Are you ready to take the next step toward a meaningful career change? We're looking for ambitious, motivated individuals who are eager to build lasting success while making a positive difference in the lives of others. If you're seeking a career that combines personal fulfillment with professional growth, this could be the opportunity you've been searching for.

Who We Are

We proudly partner with over 44,000 labor unions, credit unions, and associations across North America, providing their members with exclusive supplemental benefit programs that help protect their families and their financial futures. Because these members have already expressed interest in learning more, our representatives do not cold call or solicitevery appointment is pre-qualified and focused on service, not sales pressure.

Our mission is simple : to educate, protect, and empower working families by helping them understand the benefits available to them. Through personalized consultations, our representatives ensure each family receives the coverage and support that fits their needs best.

What You'll Do

You'll play an important role in helping members access the benefits they've earned and understand how to protect what matters most. You will :

Schedule and conduct virtual appointments with members who have requested information about their benefit programs.

Consult with families to identify their priorities and help them choose the best coverage for their individual needs and goals.

Build lasting relationships rooted in trust, clarity, and professionalism.

Develop valuable communication, leadership, and organizational skills through continuous training and mentorship.

Manage your own schedule while learning to balance personal and professional growth in a remote environment.

What We're Looking For

We value individuals who are coachable, goal-driven, and ready to take control of their careers. Minimum qualifications include :

Excellent verbal and interpersonal communication skills

Basic computer proficiency and comfort working in a virtual environment

Strong work ethic, reliability, and commitment to personal development

Time management and organizational abilities

Ability to pass a standard background check

What We Offer

We're committed to helping every team member succeedwhether you're just starting out or looking to take your career to the next level. You'll enjoy :

Comprehensive training and one-on-one mentorshipno prior experience required

Entry-level and leadership advancement opportunities with clear pathways to growth

Weekly pay, performance bonuses, and recognition programs

Full-time schedule with remote flexibility and autonomy

A supportive, team-oriented culture that celebrates success and collaboration

This is more than just another jobit's a chance to build a career that matters. If you're ready to challenge yourself, grow professionally, and make a lasting impact on the people you serve, we'd love to connect with you.

Apply today and start your journey toward a rewarding and purpose-driven future.