Medical Assistant II / Fertility Assistant

Overview

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Shows patients to examination rooms, prepares necessary equipment for healthcare providers, interviews patients to obtain medical information, measures vital signs, weight, and height, and records information in the patients medical record.
• Explains treatment procedures, medications, diets, and physician instructions to patients; orders and organizes educational materials to reinforce patient education.
• Performs general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collects blood, tissue, or other laboratory specimens, logs them, and prepares them for testing; performs phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and checks expiration dates.
• Provides immunizations (as applicable), which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Education

High School Diploma or Equivalent required or Associates Degree in Medical Assisting preferred.

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Experience

Direct MA experience or medical field work 1-2 years preferred.

Knowledge, Skills and Abilities

Physical Requirements

The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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