Medical Front Desk Supervisor

Job Description

Job Description

The Front Desk Supervisor at Richmond Integrative & Functional Medicine is a hybrid leadership and execution role that combines the duties of a Medical Receptionist and in-office Team Supervisor . This role is responsible for fully owning and executing all front desk functions - including patient intake, insurance verification, co-pays, and communication - while also leading in-office team coordination, promoting accountability, and helping to optimize workflows under the guidance of the Director of Operations.

This is not a transitional or purely administrative position , but a leadership opportunity for someone who excels in a fast-paced medical setting, enforces standards and structure, and genuinely supports both patients and team culture.

What You'll Bring :

• You thrive in a high-performance environment
• You take full ownership of your work
• You're a proactive leader
• You're confident delegating, but enjoy a hands-on leadership role
• You know how to maintain professional boundaries
• You have a genuine heart for patient care

What You'll Do

Key Leadership Expectations

What Success Looks Like

Qualifications :

Cultural Fit :

Richmond Integrative & Functional Medicine Overview : Richmond Integrative & Functional Medicine (RIFM) is a mission-driven, patient-centered practice that restores health and hope through integrative medicine. We are rooted in the belief that every person was made for health and our care model reflects a deep commitment to education, empowerment, and advocacy. Our team culture is aligned with our core values : Encourage, Empower, Educate, Family, and Faith.

If you're ready to lead with confidence, care, and compassion and help us continue to grow and thrive wed love to meet you!

Apply today and join a team where your leadership makes a difference every day.

Compensation - $22 to $26 per hour