Maintenance Supervisor

Job Description

Job Description

We are looking for a Maintenance Supervisor to undertake the responsibility of maintaining the condition, functionality, and appearance of a multi-family complex. This is a unique opportunity as we are not seeking an individual with a substantial number of certifications. Instead, we are looking for a strong manager that can lead their team to success while maintaining and improving vendor relationships.

All employees are expected to demonstrate core behaviors that help us provide exceptional service.

Core Competencies

Description

1. Teamwork

Works well with others, supports teammates, adaptability across positions, asks questions and is reliable.

2. Punctuality

Shows up to work on-time consistently, responsive, and great time management skills.

3. Customer Service

Listens and acts, provides patience and empathy, effective conflict resolution skills, and provides a positive tenant experience.

4. Technical Knowledge

Works well under pressure, uses problem solving skills, and has a basic knowledge of plumbing / HVAC / electrical work / carpentry / etc.

5. Drive

Self-motivated with a desire to learn and willing to go above and beyond, works well with minimal or no supervision.

6. Work Order Processing

Able to review all incoming work orders within 24 hours of submission. If the scope of work is beyond our team, we will call in a vendor to assist and update the tenants throughout the process.

• Again, we are not seeking an individual with a substantial number of certifications. We need a strong manager / leader.

Responsibilities

Daily meetings and communications with property manager

Managing a team of 2-3 maintenance employees

Processing work orders for repairs in occupied units

Performing repair tasks in vacant units to prepare them for move-ins

Ensuring property grounds and landscaping is free of debris and are properly maintained

Additional duties as assigned

Physical Demands

Move a stackable washer / dryer with assistance and with appropriate safety gear

Ability to work in indoor and outdoor locations under multiple weather conditions

Qualifications

Management experience

Pool certification (preferred, but educational opportunities are available)

Basic maintenance experience in residential / multi-family properties or similar

Knowledge of tools, common appliances and devices

Driver's license and reliable transportation

High school diploma or equivalent

Schedule

Monday - Friday from 8am-5pm

On-call schedule

Benefits

Health insurance

401k and 401k matching

Paid time off

Health savings account

Employee discount

Employee assistance program

Benefits :

401(k)

Employee discount

Health insurance

Schedule :

8 hour shift

Day shift

Monday to Friday

On call

Education :

High school or equivalent (Preferred)

Experience :

Customer service : 1 year (Required)

Maintenance : 1 year (Required)

License / Certification :

Driver's License (Required)

Work Location : In person