Talent.com
Front Desk / Guest Service Associate
Front Desk / Guest Service AssociateEuropean Wax Center Philadelphia Columbus Blvd • Brick, NJ, US
Front Desk / Guest Service Associate

Front Desk / Guest Service Associate

European Wax Center Philadelphia Columbus Blvd • Brick, NJ, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

European Wax Center

European Wax Center, a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC's vision of Revealing Beautiful Skin, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model, and its network of more than 1000 centers across the U.S.

This position is responsible for providing a lasting and engaging phone and in person experience for our guests by booking reservations, confirming reservations, and handling guest concerns.

A Day in the Life

  • Deescalates upset guests and offers a resolve to their concern when unable to resolve the problem in a reasonable amount of time, will escalate to the appropriate resource.
  • Followed up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge.
  • Handles confidential information, including guest contact information, with a high degree of integrity
  • Books guests' reservations accurately and efficiently while providing an excellent guest experience
  • Confirms reservations by calling guests 1-2 days before the guests' reservation
  • Identifies new guests and creates new guest profiles by acquiring guests' contact information and explaining center policies, such as the medication and late policy
  • Answers guests' questions and provides necessary resources for the guest to find answers in the future.
  • Ensures desk area and equipment are clean and in good working order at end of shift.
  • Notifies Guest Relations Center Manager of any questions or concerns presented by guest or the team.

What Sets You Apart

  • Ability to be friendly and engaging on the phone with guests.
  • Ability to focus on phone calls in a fast paced environment
  • Ability to handle escalated calls with confidence and professionalism.
  • Ability to build effective relationships with guests and all levels of professionals; must have good interpersonal skills.
  • Ability to prioritize work effectively.
  • Strong verbal communication skills.
  • Ability to receive constructive feedback from team and management
  • Must be able to work well with the team.
  • Must be dependable and reliable
  • Must have flexibility to meet shift requirements
  • Must be a team player and pick up shifts, if needed

Education and Experience

  • High school diploma required.1-3 years of experience in a call center or retail environment preferred

Compensation

  • $15.92 per hour plus bonus and incentives
Crear una alerta de empleo para esta búsqueda

Front Desk / Guest Service Associate • Brick, NJ, US

Ofertas similares

Distribution Associate - Full Time - Day

Hackensack Meridian HealthRed Bank, NJ, United States
A tiempo completo +1

Overview:Our team members are the heart of what makes us better.At Hackensack Meridian Health we help our patients live better, healthier lives -- and we help one another to succeed.With a culture ...Mostrar más

 • Oferta promocionada

Deliver with Uber - Flexible Gig

Uber eatsBarnegat Light, NJ, US
A tiempo completo +1

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Mostrar más

 • Oferta promocionada

Relationship Banker - Atlantic CIty - SWNJ Market

Bank of AmericaForked River, NJ, United States
A tiempo completo

Bank Of America Financial Services Representative.At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.We do this by drivi...Mostrar más

 • Oferta promocionada

Dental Assistant (Ortho)

The Smilist DentalForked River, NJ, United States
A tiempo completo

At The Smilist, we aim to provide high quality dental care in a warm, welcoming, and professional environment.Our team is dedicated to making lives better one smile at a time.We are currently seeki...Mostrar más

 • Oferta promocionada

Front Desk Coordinator - Wall Township, NJ

The Joint ChiropracticWall Township, NJ, US
A tiempo completo
Quick Apply

Are you looking for a company you can grow your career with and advance in?.Are you goal oriented, self-motivated & proactive by nature?.Do you have a passion for health and wellness and love sales...Mostrar más

Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCPoint Pleasant Beach, New Jersey, United States
Teletrabajo
A tiempo parcial

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...Mostrar más

 • Oferta promocionada

Part-Time Store Cashier/Stocker

AldiForked River, NJ, United States
A tiempo parcial

ALDI is looking for enthusiastic part-time cashiers and stockers.As a cashier, you'll provide friendly, efficient checkout service, while as a stocker, you'll help keep shelves stocked and organize...Mostrar más

 • Oferta promocionada

LPN - Weekend BAYLOR Home Care

BAYADA Home Health CareForked River, NJ, United States
A tiempo completo

Come for the Flexibility, Stay for the Culture Are you feeling burned out? Craving work-life balance? We have immediate openings on weekends with our pediatric and adult clients throughout Ocean Co...Mostrar más

 • Oferta promocionada

Medical Front Desk Specialist — Sign-On Bonus

University RadiologyRed Bank, New Jersey, United States
A tiempo completo

A leading healthcare provider in Red Bank, NJ is seeking a Full Time Medical Receptionist to manage patient interactions.Responsibilities include checking in patients, confirming their information,...Mostrar más

 • Oferta promocionada

Per Diem RN Supervisor (LTC) — $2K Sign-On Bonus

Springpoint Senior Living, Inc.Forked River, New Jersey, United States
A tiempo completo

A senior living community located in New Jersey is seeking experienced Registered Nurses (RNs) to join their team.This role involves providing high-quality nursing care, supervising nursing activit...Mostrar más

 • Oferta promocionada

Retail Associate, SEAS - Nike Tinton Falls (0-40 hours/week)

NIKETinton Falls, NJ, US
A tiempo completo

Lace Up as a Nike Retail Associate.As a Nike Retail Associate, you bring the “Just Do It” mindset to life.You serve like a pro to help our consumers discover the product that inspires them - from l...Mostrar más

 • Oferta promocionada

Patient Experience Front Office Specialist

EyeCare PartnersHazlet, New Jersey, United States
A tiempo completo

A leading healthcare provider in Hazlet Township is seeking a Front Office Specialist.This role involves being the first point of contact for patients, handling check-ins, providing administrative ...Mostrar más

 • Oferta promocionada

Service Team

Panda Restaurant GroupEatontown, NJ, US
A tiempo completo

Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Mostrar más

Earn up to $25 per survey Online Survey Taker

Earn HausSurf City, New Jersey, United States
A tiempo completo +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Mostrar más

 • Oferta promocionada

Sales Associate - Roles Available in Wall Township

DryBar LLCWall Township, NJ, US
A tiempo completo

Roles Available in Wall & Toms River!.Focus on one thing and be the best at it.In fact, our tagline says it all:.We are looking for fantastic retail sales associates to provide excellent customer s...Mostrar más

Authorization Specialist (Hybrid Remote)

Thompson Healthcare & Sports MedicineForked River, NJ, United States
Teletrabajo
A tiempo completo

Job DescriptionJob DescriptionDescription :We are looking for an Authorization Specialist to join our team!Hourly Rate :$18.Job Type :Full TimePosition is hybrid remote after 6 months of continuous...Mostrar más

 • Oferta promocionada

Real Estate Agent

Weichert, RealtorsForked River, New Jersey, US
A tiempo completo

Weichert, Realtors is hiring a select number of professional real estate agents for this sales office.We are looking for people that are willing to obtain their real estate sales license or have re...Mostrar más

 • Oferta promocionada

Seasonal Merchandise Associate

HomeGoodsBrick, New Jersey, US
A tiempo completo

HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and priorit...Mostrar más