Talent.com
Program Director

Program Director

HealogicsJoliet, IL, US
Hace 7 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Program Director / Program Manager

The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.

Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships

The Program Director or Program Manager is responsible for the management and the strategic growth of the Wound Care Program for the assigned area of responsibility. This position is responsible for the complete oversight of the Wound Care Center, to include the following functions : day-to-day center operations, staff management, financial management, quality / performance improvement, and community education. The Program Director / Program Manager is also responsible for maintaining collaborative and consultative client relationships within and outside the hospital organization and for creating effective working relationships between Healogics and the hospital.

Essential Functions / Responsibilities :

Manages the Center's Operations (20%) :

  • Oversees the day-to-day management of outpatient clinic(s) and other wound continuum programs, as applicable.
  • Continuously assesses current clinic flows, processes and procedures, identifies areas of improvement, and develops and implements best practices and appropriate changes to improve outcomes, using the company's resources.
  • Works with hospital and company personnel to ensure availability of adequate resources, supplies, equipment and services.
  • Facilitates the flow of information and maximizes effective communication throughout the program.
  • Prioritizes responsibilities and directs the work of the Center's clinical staff and non-clinical staff.
  • Collaborates with other health care providers, Wound Care Center Providers, and Medical Director regarding clinic and patient needs.
  • Manages direct reports in conjunction with the company and hospital HR departments. This includes interviewing, hiring, motivating, coaching, counseling, establishing performance expectations, and conducting performance reviews. (5%)

Performs Financial Management (10%) :

  • Manages and coordinates all aspects of the revenue cycle for Healogics and for the hospital partner, as appropriate.
  • Stays current with reimbursement changes, providing physician and staff updates and education as needed.
  • Reviews key financial reports, identifies key indicator trends and develops plans to implement best practices to ensure fiscal responsibility.
  • Tracks and reports all ancillary revenues generated by the program.
  • Manages costs through appropriate utilization and management of labor and supply.
  • Works with Healogics support team to complete financial reviews and presents results to hospital leadership.
  • Manages Community Education / Marketing Functions (40%) :

  • Works directly with the hospital and Healogics marketing departments to ensure that the wound care program has established strategic marketing plans and works with the same group and the hospital physician liaison to plan, coordinate, and execute activities directed toward increasing patient referrals to the wound care center(s).
  • Works collaboratively, as part of a multi-functional team, to best determine key target referral sources, and develops a systematic approach to build those customer relationships and increase wound care center referrals.
  • Maintains, monitors and updates the list of Physician Practice(s) within a given radius of the hospital on an ongoing basis.
  • Visits Physician Practices and interacts with key physicians to provide awareness of the Wound Care Center program, using educational marketing materials. Also documents all physician office interactions, as well as the visits with the Physician Practices in the Healogics Customer Relationship Management (CRM) system.
  • Communicates on a regular basis with the (C)DO and / or (C)VPO and the hospital executive sponsor regarding goals, targets, and other relevant referral development information, as needed.
  • Manages Quality / Performance Improvement Functions (10%) :

  • Implements and manages a continuous Wound Care Center Performance Improvement Program (PIP) and strives to meet Wound Care Center quality indicators. Ensures program is integrated into the partner hospital's PIP program.
  • Participates in hospital committees as appropriate and ensures timely and accurate documentation in the patient record and outcomes database.
  • Monitors patient, referring physician and customer satisfaction.
  • Ensures that Patient Safety Guidelines are followed, that Healogics employees complete annual compliance requirements, and creates an environment that promotes the escalation of compliance concerns as appropriate.
  • Manages Relationships (15%) :

  • Maintains excellent relationship with hospital client and continuously seeks to understand needs, confirm goal alignment and demonstrate value proposition. Identifies the hospital strategic goals and objectives and manages the program to achieve those goals, while remaining compliant with all Healogics operations standards. Works effectively and seamlessly at all levels within the partner hospital. Participates in hospital department / management meetings and actively participates in Hospital communication activities.
  • Builds and develops effective working relationships with panel physicians, clinical and support staff. Encourages all program staff to provide excellent customer service to members of other hospital departments.
  • Meets regularly with leadership including hospital and area management.
  • Performs other duties as required.
  • Required Education, Experience and Credentials :

  • Bachelor's degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 1 year of marketing / community education in the healthcare industry or clinical operations experience
  • OR Associate's degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 2 or more years of marketing / community education in the healthcare industry or clinical operations experience
  • OR High School Diploma and 4 years or more years of marketing / community education in the healthcare industry or clinical operations experience
  • Management experience preferred
  • Required Knowledge, Skills and Abilities :

  • Demonstrated knowledge of regulatory / accrediting requirements for healthcare organizations
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)
  • Strong interpersonal, verbal and written communication skills, to include group presentation skills
  • Strong analytical and quantitative skills
  • Strong customer service and follow-up skills
  • Strong organization, time management skills and ability to multi-task in a fast-paced environment
  • Leadership and teaching skills
  • Strong relationship building and influential skills
  • Strong team building and motivational skills
  • Ability to work with Healogics and hospital management.
  • Budget and strategic planning skills
  • Ability to travel overnight,
  • Physical Demands :

  • Being in a stationary position for extended periods of time (4 hours or more)
  • Viewing computer screen for extended periods of time (4 hours or more)
  • Keying frequently on a computer for 4 hours or more
  • Moving about
  • Reading
  • Communicating
  • Writing
  • Lifting / moving items up to 20 pounds
  • Pushing / pulling
  • Bending / stooping
  • Close, distance and peripheral vision
  • Reaching / grasping / touching with hands
  • Traveling distances (car, airplane, etc.)
  • Color perception
  • Work Environment :

  • Normal office environment
  • Primarily indoors environment
  • Patient care environment
  • Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc)
  • Exposure to mechanical equipment
  • Proximity to moving objects
  • The salary for this position generally ranges between $85,000.00-$115,000.

    Crear una alerta de empleo para esta búsqueda

    Program Director • Joliet, IL, US

    Ofertas relacionadas
    • Oferta promocionada
    Program Director

    Program Director

    VirtualVocationsChicago, Illinois, United States
    A tiempo completo
    A company is looking for a Program Director responsible for shaping the strategic direction of healthcare programs and managing customer relationships. Key Responsibilities Manage all aspects of p...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Program Director

    Program Director

    SevitaNaperville, IL, US
    A tiempo completo +1
    Program Director, IDD Services.Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities.Here we bel...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Program Director, Higher Education

    Program Director, Higher Education

    VirtualVocationsElgin, Illinois, United States
    A tiempo completo
    A company is looking for a Program Director - Higher Education.Key Responsibilities Develop and execute outreach and engagement strategies for the postsecondary community Coordinate engagement s...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Director of Open Source Program Office

    Director of Open Source Program Office

    VirtualVocationsElgin, Illinois, United States
    A tiempo completo
    A company is looking for a Director of the Open Source Program Office (OSPO).Key Responsibilities Define the company's Open Source Strategy and long-term roadmap for engagement and contributions ...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    USA Program & Project Scheduling Director

    USA Program & Project Scheduling Director

    Turner & TownsendChicago, IL, US
    A tiempo completo
    USA Program & Project Scheduling Director.From the inception of a project through to completion and beyond, Turner & Townsend help deliver the outcomes that matter through transformational projects...Mostrar másÚltima actualización: hace 21 días
    • Oferta promocionada
    Program Director

    Program Director

    Vizient, Inc.Chicago, IL, United States
    A tiempo completo
    When you're the best, we're the best.We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents. We provide extensive opportunities for ...Mostrar másÚltima actualización: hace 18 días
    • Oferta promocionada
    Director of Technical Program Management - Card Modernization

    Director of Technical Program Management - Card Modernization

    Capital OneChicago, IL, US
    A tiempo completo +1
    Director of Technical Program Management - Card Modernization.Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?.At Capital O...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Senior program director

    Senior program director

    Hcl TechnologiesChicago, IL, United States
    A tiempo completo
    HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of tech...Mostrar másÚltima actualización: hace 27 días
    • Oferta promocionada
    Director, Technical Program Management - AI / ML

    Director, Technical Program Management - AI / ML

    Capital OneChicago, IL, United States
    A tiempo completo +1
    Director, Technical Program Management - AI / ML.Are you interested in leading technical AI and ML programs that deliver on critical business goals and build large scale products & platforms?.At Capi...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Sr. Director, Program Management

    Sr. Director, Program Management

    MERGEChicago, IL, US
    A tiempo completo
    Merge storytelling and technology.We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to ...Mostrar másÚltima actualización: hace 28 días
    • Oferta promocionada
    • Nueva oferta
    Program Director, STEM Careers

    Program Director, STEM Careers

    University of ChicagoChicago, IL, US
    A tiempo completo
    ESA Deputy Director Stem Programs.The Program Director, Stem Careers will utilize industry knowledge and program management skills to scale up programming and resources designed to prepare students...Mostrar másÚltima actualización: hace 20 horas
    • Oferta promocionada
    Program Director

    Program Director

    ServiceNowChicago, IL, US
    A tiempo completo
    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market l...Mostrar másÚltima actualización: hace 8 días
    • Oferta promocionada
    Director, Product Initiatives & Programs

    Director, Product Initiatives & Programs

    Strata Decision TechnologyChicago, IL, US
    A tiempo completo
    Director, Product Initiatives & Programs.As Director, Product Initiatives & Programs you will play a key role in scaling and supporting our Product Management organization as we maintain and expand...Mostrar másÚltima actualización: hace 15 días
    • Oferta promocionada
    Associate Director of Program Management

    Associate Director of Program Management

    VirtualVocationsChicago, Illinois, United States
    A tiempo completo
    A company is looking for an Associate Director, Program Management.Key Responsibilities Manage end-to-end CRM and email marketing initiatives, including requirements gathering and timeline manage...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Program Director

    Program Director

    University of ChicagoChicago, IL, US
    A tiempo completo
    Reporting to the Department Chair, the Program Director will oversee the Kenneth C.Griffin Applied Economics Incubator and be responsible for the day-to-day operational needs of Incubator programs....Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Program Director (Residential / Detox Facility)

    Program Director (Residential / Detox Facility)

    Gateway FoundationChicago, IL, US
    A tiempo completo
    Program Director (Residential / Detox Facility).Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives.Operating through...Mostrar másÚltima actualización: hace 21 días
    • Oferta promocionada
    Program Director

    Program Director

    The University Of ChicagoChicago, IL, United States
    A tiempo completo
    SSD : Economics - Staff and Temporary Employees.Griffin Department of Economics at the University of Chicago is globally recognized for its pioneering research and academic excellence.With a legacy ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Program Director

    Program Director

    HealogicsChicago, IL, US
    A tiempo completo
    Program Director / Program Manager.The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we ...Mostrar másÚltima actualización: hace 14 días
    • Oferta promocionada
    Program Director

    Program Director

    Youth Advocate ProgramsChicago, IL, US
    A tiempo completo
    Requisition Number : PROGR002611.Location : Chicago, IL 60643, USA.Pay or shift range : $67,000 USD to $72,000 USD.The estimated range is the budgeted amount for this position.Final offers are based o...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Program Directors

    Program Directors

    Jobs for HumanityChicago, IL, US
    A tiempo completo
    Jobs for Humanity is collaborating with Upwardly Global and with The Professional Education Institute to build an inclusive and just employment ecosystem. We support individuals coming from all walk...Mostrar másÚltima actualización: hace más de 30 días