Senior Member Outreach CoordinatorVirtualVocations • Salt Lake City, Utah, United States
Senior Member Outreach Coordinator
VirtualVocations • Salt Lake City, Utah, United States
Hace 19 días
Tipo de contrato
- A tiempo completo
Descripción del trabajo
A company is looking for a Sr Member Outreach Coordinator - Remote.
Key Responsibilities
Proactively manages outbound calls to members and providers for timely evaluation and medication delivery
Assesses caller needs and provides solutions or triages to appropriate departments
Maintains member profiles and assists with complex issues as needed
Required Qualifications
HS Diploma or GED required
2 years of experience in Healthcare or Customer Service
Must be eligible to work in the United States without sponsorship
Understanding of medical terminology and diagnostic codes
Basic knowledge and experience in mail order or specialty pharmacy
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