Talent.com
Customer Success Partner Program Manager
Customer Success Partner Program ManagerCypress HCM • Santa Clara, CA, US
Customer Success Partner Program Manager

Customer Success Partner Program Manager

Cypress HCM • Santa Clara, CA, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Job Description

Customer Success Partner Operations Program Manager
The Customer Success Partner Operations Program Manager is responsible for the seamless integration and ongoing management of partner operations in Customer Success. This role ensures partners are aligned with our mission, empowered to deliver exceptional customer experience, and positioned to drive mutual success.
Responsibilities:
  • Lead cross-functional initiatives with Customer Success and other teams to optimize partner operations, improving efficiency and satisfaction
  • Analyze and streamline partner processes to enhance scalability and effectiveness
  • Oversee the implementation and adoption of tools and systems that support partner operations, ensuring data accuracy, consistency, and accessibility
  • Collaborate closely with Professional Services, Sales, Commercial LOB, and Product Development to align partner activities with company goals
  • Develop and present clear, data-driven reports on partner performance, trends, and opportunities to leadership
  • Anticipate risks, identify gaps, and implement proactive solutions to ensure program stability and success
Qualifications:
  • 5+ years of program management experience, ideally in customer success, partner operations, or related functions
  • Strong planning, organizational, and communication skills
  • Proven ability to work cross-functionally, influence stakeholders, and collaborate with teams across all levels—including executives
  • A hands-on, proactive approach with strong attention to detail
  • Resilience and adaptability in fast-paced, ambiguous environments, with the ability to balance multiple priorities effectively
  • Bachelor’s degree or equivalent experience
Compensation: $50 - $67.83 per hour
ID#: 1447102
Crear una alerta de empleo para esta búsqueda

Customer Success Partner Program Manager • Santa Clara, CA, US

Ofertas similares

Client Success Manager

TradeJobsWorkForce95131 San Jose, CA, US
A tiempo completo

Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to hitting goal metrics in the areas of lead generation, lead nurture, sales, and retentio...Mostrar más

 • Oferta promocionada

CustomerSuccess Program Manager: 24-03414

Akraya IncSan Jose, California, United States
A tiempo completo
Quick Apply

Primary Skills: Customer Experience-Advanced, Communication-Expert, Problem-Solving-Expert, Excel-Proficient, Presentation-Proficient.Location: San Jose, CA (Hybrid).Duration: 6+ months (Possible e...Mostrar más

Senior Customer Success Manager: Kubernetes & Cloud Adoption

Pure StorageSanta Clara, CA, United States
A tiempo completo

A leading technology firm in Santa Clara is seeking a Senior Customer Success Manager to enhance customer relationships for the Portworx product line.You will manage the post-sales journey, driving...Mostrar más

 • Oferta promocionada

Sr. Customer Success Manager

ProofpointSunnyvale, CA, United States
A tiempo completo

Get AI-powered advice on this job and more exclusive features.Senior Customer Success Manager.We are the leader in human-centric cybersecurity.Half a million customers, including 87 of the Fortune ...Mostrar más

 • Oferta promocionada

Customer Success Associate

IntersourcesSan Jose, CA, United States
A tiempo completo

Software Solutions Location: LATAM/Remote.As a Customer Success Associate at our software solutions company, you will play a crucial role in enhancing our customers' experience by ensuring their ne...Mostrar más

 • Oferta promocionada

Customer Success Manager

Scout GlobalSan Jose, CA, United States
A tiempo completo

Location: Bay Area (US) - office based.Salary: Circa $170k - $230k OTE + stock/benefits.We’re working with a seriously exciting, fast-scaling AI company that’s redefining how enterprises interact w...Mostrar más

 • Oferta promocionada

Program Manager

CredoSan Jose, California, US
A tiempo completo

Credo is seeking a self-driven, Program Manager to join our talented team.The ideal candidate will have proven ability to strategize and implement high-level program initiatives.This individual wil...Mostrar más

 • Oferta promocionada

Technical Program Manager

Cooler Master USAFremont, CA, United States
A tiempo completo

We at Cooler Master always strive to deliver the best to our customers and communities.Cooler Master has been a reliable and trustworthy partner to tier-1 leaders across industries for more than th...Mostrar más

 • Oferta promocionada

Program Manager

MFLEXSunnyvale, CA, United States
A tiempo completo

The primary accountabilities for this position is to interface customer to develop new business opportunities, quote new flexes, price reduction activities and improve business relationship, and me...Mostrar más

 • Oferta promocionada

Customer Success Manager

InterSources IncSan Jose, CA, United States
A tiempo completo

We're looking for proactive customer service experts with an interest in the world of enterprise software.As a Customer Success Advocate, you'll be providing support and guidance to a dedicated ros...Mostrar más

 • Oferta promocionada

Program Manager - Rewards & Recognition

DeWinter GroupPalo Alto, CA, United States
Temporal

Program Manager - Rewards & Recognition.Our client, a leader in data security and management, is looking for a skilled Program Manager - Rewards & Recognition to join their team for a 6-month engag...Mostrar más

 • Oferta promocionada

Customer Success Manager

AMAXFremont, CA, US
A tiempo completo
Quick Apply

The Client Success Manager is responsible for leading and overseeing the customer support function to ensure exceptional service delivery and customer satisfaction.This role manages support teams, ...Mostrar más

Program Success Manager

InsideHigherEdStanford, California, United States
A tiempo completo +1

Doerr School of Sustainability, Stanford, California, United States.Administration📅Apr 03, 2026 Post Date📅108659 Requisition #.This position has been deemed critical by the Stanford Doerr S...Mostrar más

 • Oferta promocionada

Program Manager

Hadron Energy, Inc.Hayward, California, US
A tiempo completo

Hadron Energy specializes in Micro Modular Reactor (MMR) development, design, and research based in the San Francisco Bay Area and New York City.As the leading MMR developer, Hadron Energy is build...Mostrar más

 • Oferta promocionada • Nueva oferta

Remote Partner Marketing Program Manager (Contract)

Catapult Solutions GroupPalo Alto, CA, United States
Teletrabajo
A tiempo completo

A leading technology company is seeking an experienced Program Manager for Partner Marketing.This remote contract role focuses on managing global partner marketing initiatives, ensuring operational...Mostrar más

 • Oferta promocionada

Customer Success Manager

Ultimate AssetSanta Clara, California, US
A tiempo completo

Customer Success Manager - SaaS AI Powered Qualitative Research / CX Platform.Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.Up to $160k base (maybe...Mostrar más

 • Oferta promocionada • Nueva oferta

Program Manager

BristleconeSan Jose, California, US
A tiempo completo

Project Management Experience – Should have at least 12+ years experience of SAP project management, Fixed Price milestone payment, T&M/Staffing.SAP Background – Preferred at least 5 years of SAP e...Mostrar más

 • Oferta promocionada

Head of Customer Success Programs

IntuitMountain View, CA, United States
A tiempo completo

Head of Customer Success Programs.Get AI-powered advice on this job and more exclusive features.Mailchimp is a leading marketing platform for small businesses.We empower millions of customers world...Mostrar más