Director, Portfolio Administration

Director, Portfolio Administration

The Director, Portfolio Administration plays a pivotal leadership role in driving client success, supporting business development, and ensuring high-quality service and sales delivery across Portfolio Administration (PA) accounts. This role serves as a strategic partner to clients, brokers, and internal teams, overseeing execution, innovation, and continuous improvement of PA services. The Director is responsible for mentoring associate team members, managing complex client relationships, and contributing to the growth and evolution of the PA platform.

Key Responsibilities

• Serve as the primary point of contact for key client accounts, ensuring exceptional sales delivery and satisfaction.
• Lead client meetings, solutioning sessions, and technology demonstrations in partnership with the GOS Technology team.
• Collaborate with business development and market teams to drive broker engagement and follow-up initiatives.
• Develop and maintain feedback loops to proactively address client needs and service opportunities.

Business Development & Strategic Initiatives

Operational Leadership

Team Development & Collaboration

Key Competencies

Education & Experience

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation for the position is : $102,000.00 - $120,000.00. Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call 1-888-365-5406 or email HRServices@cushwake.com.