Server

Description:

Position Summary

At Texas Card House, we are dedicated to providing the highest quality of service to our guests. We take pride in delivering memorable, positive experiences for every one who walks through our doors.

The Dishwasher is responsible for cleaning and sanitizing dishes, utensils, cookware, and kitchen equipment in a timely and efficient manner. This role ensures the kitchen is well-stocked with clean dishes and maintains a safe and sanitary environment. The Dishwasher works closely with kitchen staff to support food preparation and service, ensuring a smooth workflow. Attention to detail, the ability to work in a fast-paced environment, and adherence to cleanliness and safety standards are essential for success in this role.

We encourage applicants from all backgrounds and those requiring accommodations to apply!

This role will be in-person located in our TCH location: Austin

Key Responsibilities:

• Take food and beverage orders from players at their tables with accuracy and efficiency.
• Enter orders into the point-of-sale system and ensure timely preparation.
• Deliver food and beverages to players promptly and professionally, maintaining a clean and pleasant presentation.
• Refill beverages and address any special requests with a positive attitude.
• Provide excellent customer service by answering questions about the menu and addressing any concerns promptly.
• Maintain a clean and organized dining area, ensuring proper table set-up and bussing after use.
• Collaborate with colleagues to maintain a smooth workflow and provide excellent teamwork.
• Follow all Texas Card House food safety and sanitation procedures.
• Perform other duties as assigned by the Shift Supervisor.

Qualifications:

• Active Food Handler’s Certification (Required)
• Active TABC Certification (Required)
• Minimum 1 year of experience in a food service environment (Required).
• Excellent communication and interpersonal skills with a friendly and professional demeanor.
• Strong ability to multi-task, prioritize tasks, and work efficiently in a fast-paced environment.
• Knowledge of food safety and sanitation practices.
• Ability to navigate a busy environment and carry multiple plates or trays safely.
• Strong work ethic with a commitment to providing exceptional customer service.
• Ability to stand for long periods and lift moderate weight (food trays).
• Availability to work flexible hours, including nights and weekends.

Work Environment:

• Casino gaming environment with noise, bright lights, and high-energy atmosphere.
• Professional kitchen environment involving exposure to heat, fast-paced conditions, and strict food safety standards.

Shift availability:

• Day shifts
• Evening shifts
• Night shifts
• Weekends/Holidays as needed

Physical Requirements:

• On-site, in-person role.
• Mobility: Ability to stand and walk for extended periods, navigate through dining areas, and carry trays or food between the kitchen and guest tables.
• Dexterity: Ability to handle and carry plates, trays, and beverages with precision, and assist guests with refills or special requests.
• Vision: Ability to read order tickets, observe guests’ needs, and ensure accuracy in delivering orders.
• Hearing: Ability to hear customer requests, communicate effectively with guests and team members, and listen for order details in a noisy environment.
• Communication: Clear verbal communication with guests, kitchen staff, and fellow servers to ensure accurate and efficient service.
• Endurance: Ability to maintain focus, energy, and efficiency during long shifts, including walking, standing, and multitasking.
• Lifting: Ability to lift and carry trays or food items weighing up to 25 pounds.
• Environment: Ability to work in a fast-paced, crowded, and often noisy dining environment with varying temperatures (e.g., hot kitchen areas and cooler dining spaces).
• Reasonable Accommodations: TCH will provide reasonable accommodations for qualified individuals with disabilities to perform the essential duties of the role.

Job Details:

• Job Type: Part-time / Full-time
• Expected hours: 20 – 40 per week
• Pay: $2.13 plus tips

Benefits:

• Medical Insurance (**Available to Full-Time Employees only)
• Dental & Vision Insurance
• Employee Discounts (Gym, Food, Merchandise, and more!)
• Flexible Schedules

Equal Opportunity Employer

Texas Card House is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

If you require any accommodations during the application process or while performing any job duties, please inform us so we can ensure equal access.

Requirements: