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General Manager

General Manager

SnoozeChapel Hill, NC, United States
Hace 2 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Snooze – Who Are We?Morning people! Yes, we are those

people. We are a full-service breakfast restaurant, and we want each morning to

feel like your weekend and happy hour rolled into one — no matter which side of

noon it’s on. We’re the place where you can be you, and where our regulars are

anything but. Everyone’s welcome at our table because the same goes for our

people as it does for our dishes : the unexpected twists are what makes them so

special.The General Manager Role at SnoozeYou are

the face of Snooze; the lighthouse in direction, operations, morale, engagement, and guest satisfaction.  The importance

of this role simply can’t be overstated, as the success of the restaurant lies

in your hands.  Some of your objectives

may include the planning, organizing, training, and leadership necessary to

achieve objectives in sales, costs, labor, employee retention, guest service

and satisfaction, food quality, cleanliness and sanitation, community

engagement, and sustainability.  You are

an active member of your community and are responsible for generating and

reaching all sales objectives while creating and maintaining an environment

consistent with the Snooze Compass and service standards. The Benefits!

At Snooze, we not only want to pay you for the great work you do each and every

day, but we also want to help you take care of yourself and your family. Below

is a breakdown of a few benefits Snooze offers for this position. Competitive

quarterly operational performance bonus Additional

competitive yearly bonus for incredible P&L managementLong-term

incentive program rewarding 5 years of service with a cash bonus, time

off, and funds for personal developmentNo late

nights—you’ll be home by dinner time every night!  $50 per month

for cell phone reimbursement due to using your personal phone for

restaurant support (reimbursed monthly)Weekly

pay and competitive hourly ratesCompetitive

Basic Health, Dental, Visions, Pet, and Accident Insurance PlansEmployer-paid Short Term Disability and Life Insurance Plans401k / Roth 401k

PlansUnlimited affordable

Telehealth program120 Hours (15

days) of vacation time accrued per year and paid at a regular rate40 Hours (5

days) of paid sick time paid at regular rate per yearFour (4) Paid

Holidays - Closed Thanksgiving and Christmas Day to spend time with family and friends8 Hours (1

day) of paid community volunteer time paid at regular rate per hour100% paid meal

benefitsOther benefits

including potential field trips, community engagement, personal and

professional growth, and advancement opportunitiesUnlimited

dance parties! The Position SpecificsCompletely understand all Snooze

policies, procedures, standards, specifications, guidelines, and expectations.Ensure that all guests feel welcome and

are given responsive, friendly, courteous, and exceptional service.Be a role model, facilitator, trainer, and able employee in all Snooze hourly positions.Assume 100% responsibility for the quality

of products served and service given to guests while also achieving Snooze

objectives for sales and growth.Develop, plan, and carry out all restaurant

marketing, advertising, and promotional activities and campaigns.Develop relationships with the local

community, collaborating with nonprofits, businesses, and government associations

in order to bond Snooze to the local community.Maintain Snooze standards in terms of

employment, including interviewing, hiring, training, reviewing, evaluating, and

terminating based on company policy.Be knowledgeable of Snooze policies

regarding personnel and administer prompt, fair, and consistent corrective

action for any violations of company policies, rules, and procedures.Schedule labor by anticipating sales

while ensuring all positions are filled and labor cost objectives are met.Continually strive to develop all staff

in managerial and professional skills, building Snooze’s future leadership.Consistently monitor financial controls

to assure objectives are met in sales, costs, labor, etc. Control cash and

receipts by adhering to cash handling and reconciliation procedures in

accordance with Snooze policies.Prepare all required paperwork,

including forms, reports performance reviews, and schedules in an organized and

timely manner.Fully understand and comply with all federal,

state, county, and municipal regulations that pertain to health, safety, and

labor requirements of the restaurant, employees, and guests.Ensure that all food and beverage

products are consistently prepared and served according to Snooze standards. Verify

that all equipment is kept clean and in excellent working condition through

personal inspection and regular preventative maintenance.Create and maintain a fun, safe, and

rewarding work environment for all Snoozers Is

this the role for you?General Managers at Snooze...Must be 21 years of age and be authorized to work in the United States.Have knowledge of food, beverage, and

service generally involving at least 4+ years of operations and leadership

experience.Possess excellent basic math skills and

can operate a cash register and Point of Sale system. Must also be able to

communicate and understand the predominant language (s) of the restaurant’s

trading area.Be able to work in a standing position

for long periods (up to 10 hours) and have the stamina to work 50 to 55

hours per week. Let’s

talk about safetyYour safety is our #1 priority. Because of

that, it is every Snoozer’s responsibility to ensure cleanliness, sanitation,

and safety within our restaurants. We hold both Snoozers and guests accountable

to our Safety Guidelines. We require daily wellness checks from all Snoozers

and are committed to a safe working environment.

Snooze is an Equal Opportunity Employer

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General Manager • Chapel Hill, NC, United States