Technical Service Engineer
Qualified StaffingClinton, TN, United StatesHace 6 días
Tipo de contrato
- A tiempo completo
Descripción del trabajoMonitors and drives assigned work orders to on-time completion Notifies management of roadblocks to completing work and assist in removing roadblocks as needed 100% notification of late work orders to the work requestor prior to work order being late Turns in raw material code paperwork and assist in raw material code generation Enters formulations into ERP system based on work order, customer, and property requirements Enters quality tests and parameters into ERP system based on formula, product, and customer requirements Researches new raw materials and takes part in vendor discussions for either off-sets of current materials or new raw materials Enters work orders as needed Creates marketing literature and exhibits as requested Generates costings upon request and with new developments and sends to internal requestors Acts as the main point of contact for assigned work orders for the company Develops go-to product lists for product recommendations for various use cases Researches customer complaints and participates in root-cause analysis exercises to come to root-cause and implements corrective actions Manages projects and timelines to meet customer expectations and documents project updates in project management software Leads and participates in customer technical discussions Participates in Kaizen events to optimize process, reduce and eliminate non-conformance and rework and reduce manufacturing costs Assists Director of Technology and Sustainability on tasks as needed Attend assigned training as required Seek out and attend online webinars for technical development Seek out and attend technical conferences as needed Experience in Excel and Word Good oral and written communication skills At least 1-5 years experience in product development At least 1-5 years experience in project management Ability to learn and incorporate new knowledge in technical development Knowledge of plastic testing analytical test methods Ability to learn and follow instructions Ability to interpret analytical data Ability to work independently Normal development and normal support work order management. Able to work on at least 1-2 development projects at one time Able to manage internal and external quality complaints including root cause and corrective action implementation. Able to learn and follow quality management procedures Participates in company initiatives, meetings, and safety programs as required Participates in outside training and / or webinars to further develop technical knowledge All level 1 expectations Capable of working on at least 3-6 development projects at once Capable of working on at least 1-3 R&D projects at one time Ability to learn and give suggestions on resin and additive formulations Attend and give input in customer meetings Develop and maintain database of go-to products for assigned technical processes Able to make basic technical decisions on release of materials Able to understand analytical testing results All level 2 Capable of working on at least 6-8 development projects at once Capable of working on at least 2-4 R&D projects at one time Independent selection of raw materials Participates in vendor discussions on new raw materials Analytical knowledge and data interpretation skills to lead customer complaints Technical lead in customer meetings Able to look up, read, and write patents Expert in at least one plastic extrusion process Technical leader for the company in at least one key area Able to interpret and explain analytical testing results
Technical Service Engineer Job Description
Job Purpose :
To drive new development within the organization to meet customer needs and gross profit targets in a manner consistent with the Mission Principles and Values of our company.
Key Responsibilities :
- Complies with and enforces all company safety procedures and completes all safety training as required
- Identifies and cultivates opportunities to improve working area conditions and works with maintenance and engineering on the implementation of new ideas.
- Reports all safety related incidents and assists in the investigation of root causes and development of corrective actions.
Product Development :
Training :
Knowledge, Skills, and Abilities :
Minimum Requirements :
Bachelors degree in chemistry or engineering or five or more years of experience in product development.
Level 1 Expectations :
Level 2 Expectations :
Level 3 Expectations :
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Technical Engineer • Clinton, TN, United States
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