MHI Talent Solutions | Business Systems Manager (Supply Chain)

Job Overview :

One of MHI's esteemed clients is seeking a Business Systems Manager with a strong focus on Supply Chain operations to join their team. In this role, you will serve as a critical link between their Supply Chain, Operations, and IT teams, ensuring the seamless operation and optimization of their ERP (NetSuite), WMS, and OMS platforms. The ideal candidate will be responsible for maintaining system functionality, supporting end users, and improving workflows related to inventory management, procurement, logistics, and order fulfillment. You will also work closely with third-party partners during system implementations and integrations, ensuring alignment with supply chain processes and business goals.

Key Responsibilities :

System Administration & Support - Supply Chain Focused

• Collaborate closely with internal stakeholders and an external NetSuite implementation partner to support system configuration, data migration, testing and go-live activities, ensuring the solution aligns with supply chain workflows and operational requirements.
• Administer, configure, and maintain NetSuite, ensuring optimal performance for supply chain modules such as Inventory, Purchasing, Demand Planning, Order Management, and Fulfillment.
• Perform regular system updates and enhancements with minimal disruption to operations.
• Monitor and troubleshoot system issues related to inventory accuracy, order flow, and fulfillment processes, escalating as needed.
• Manage user roles and permissions specific to Supply Chain, Warehousing, and Logistics teams.
• Collaborate with the IT team and 3rd-party vendors to support and optimize integrations with WMS, OMS, 3PLs, and shipping / logistics platforms.

Customization & Process Optimization

Cross-Functional Support & Training

Implementation & Integration Support

Data Management & Reporting

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