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Systems Administrator
Systems AdministratorSun Automation • Glen Arm, MD, US
Systems Administrator

Systems Administrator

Sun Automation • Glen Arm, MD, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Job Description

This position will work as part of a team to provide support for end users of personal computers and the associated networks, hardware, and software. The Systems Administrator will be responsible for diagnosing and resolving tier 2-3 technical computer problems and issues, as well as maintaining essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.

RESPONSIBILITIES

  • Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments.
  • Develop and maintain technical documentation and training material related to systems or workstations.
  • Utilize and maintain help desk ticketing software; respond with urgency to IT support requests.
  • Act as an escalation point for other members of the team with end user IT issues; assist in collecting, researching, and resolving these complaints.
  • Perform ongoing day-to-day operations including maintaining system security, virus / malware software, monitoring usage statistics and system logs, backing up network data, and troubleshoot system-related problems as needed.
  • Study software capabilities and operations to prepare system software installation; perform timely workstation / server hardware and software upgrades as required.
  • Analyze system performance to optimize efficiency.
  • Perform other work-related duties as assigned.

QUALIFICATIONS

  • Bachelor’s degree in Information Technology or related discipline, or a combination of education and working experience in lieu of a degree.
  • Strong organizational skills with high energy, enthusiasm, and the ability to nurture numerous projects simultaneously.
  • Must be people and team oriented, possess the ability to encourage team problem-solving, and have a willingness to accept ideas and suggestions from others.
  • Previous experience utilizing general networking principles and working with virtual environments required.
  • Proficiency in networking principles, hardware configuration (HPE Aruba, Barracuda), Windows Server 2016-2025, virtualization (Citrix, Hyper-V), Active Directory, Exchange, and Microsoft 365 administration – Entra, SharePoint, Teams, OneDrive etc. required.

    • BENEFIT SUMMARY

  • Health and Wellness : Medical; Dental; Vision.
  • Financial Future : 401k Plan with Company Match ; Bonus Program (variable annual bonuses based on company performance); Employee Stock Ownership Plan (annual ESOP stock allocations after meeting eligibility criteria).
  • Well-being and Support : Wellness Program; Education Assistance; Paid Time Off.
  • Safety and Comfort : Safety Shoe and Prescription Safety Glasses Program; Seniority Recognition Program; Employee Assistance Program.
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    System Administrator • Glen Arm, MD, US