Retail Floor Lead - Visual Merchandising Focus Job at Vuori in Franklin

Overview Retail Floor Lead - Visual Merchandising Focus at Vuori. The role leads the retail sales team by example, communicates Vuori’s brand values through product knowledge and maintains a positive, customer-focused approach. The Floor Lead supervises the retail floor, delegates tasks, and works with Store Manager and Assistant Store Manager to support leadership duties.

Responsibilities Work with the sales team to ensure each customer receives the best experience possible.

Take ownership of the sales floor and sales team to prioritize customer experience.

Prepare fitting rooms, locate sizes, and provide honest, knowledgeable feedback to customers regarding merchandise style and fit.

Forge lasting relationships with customers by engaging on product details, new product releases, replenishment, and inviting them to upcoming events.

Be knowledgeable on what’s new and what’s selling well, and share information with both customers and the team.

Lead day-to-day store operations when the Store Manager or Assistant Store Manager is not present.

Motivate the sales team and help achieve sales goals in a team-based commission environment.

Seek new product knowledge in the broader fashion landscape and active-wear to serve as an expert for customers.

Lead the team in completing projects with a focus on customer experience.

Communicate inventory needs to support business goals.

Maintain daily store operations, restock product, uphold visual merchandising standards, and ensure cleanliness.

Follow safety, punctuality, and role responsibilities; model high standards for the team.

Qualifications Available morning and / or evening; 8-hour shifts; 5 days / week; available for at least two weekend days (Fri / Sat / Sun).

Proven leadership in punctuality and attendance; reliable in scheduled shifts.

Ability to develop relationships with customers and colleagues.

Customer service expert who creates experiences, embraces the social aspect of sales, and handles concerns pro-actively.

Ability to prioritize multiple tasks in a fast-paced environment.

Ability to quickly learn new procedures and processes.

Strong organizational skills and follow-through.

Excellent communication and interpersonal skills.

High level of ownership, accountability, and initiative.

Eager to develop new skills and receptive to feedback.

Compensation & Benefits Pay Range : $17-19 per hour plus hourly team commission ranging from $1.50 - $9.

Benefits : Health Insurance, Paid Time Off, Employee Discount, 401(k).

All your information will be kept confidential according to EEO guidelines.

Additional Information Employment type : Full-time | Seniority level : Entry level | Job function : Retail

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