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Veterinary Receptionist
Veterinary ReceptionistVCA Animal Hospitals • Aurora, IL, US
Veterinary Receptionist

Veterinary Receptionist

VCA Animal Hospitals • Aurora, IL, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Full-Time Client Service Representative (CSR) at VCA Aurora Animal Hospital

We are seeking a dedicated and friendly Client Service Representative (CSR) to join our front desk team! As a CSR, you will be the first point of contact for clients and their pets, ensuring a welcoming and positive experience. Your role is essential in supporting our veterinary team by managing appointments, client communication, and administrative tasks.

Key Responsibilities:

  • Provide exceptional customer service in person, over the phone, and via email.
  • Schedule appointments, manage patient check-ins/check-outs, and process payments.
  • Educate clients on hospital services, wellness plans, and pet care.
  • Maintain accurate patient records and handle administrative tasks efficiently.
  • Assist in handling client concerns with professionalism and empathy.
  • Work collaboratively with veterinary teams to ensure smooth hospital operations.

Qualifications & Skills:

  • Previous experience in a customer service or veterinary setting preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Proficiency with computer systems and scheduling software.
  • Passion for animals and a commitment to client education.

Requirements: Excellent oral and written communication skills.

Schedule: Full-time position for evenings and weekends.

Compensation: $18/hr

Benefits of joining the VCA Aurora Team!

  • Access to the people and financial resources of a large veterinary community
  • Leadership opportunities
  • Career development programs
  • Opportunities to give back through strong Shelter partnerships and VCA Charities
  • Onsite Social Worker to support clients and employees through difficult situations and promote well-being
  • Tuition support and sponsorships
  • Vet Tech license reimbursement
  • Free mental wellness subscriptions
  • Referral bonuses
  • Competitive wage
  • Medical, dental & vision insurance
  • Life, long and short term disability insurance included
  • Paid parental leave
  • Paid vacation and sick time
  • 401(k) with corporate match

Join Our Team!

If you have a passion for customer service and animal care, we would love to hear from you! Apply today to become a part of the VCA Aurora family and help us provide outstanding veterinary care to our community

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Veterinary Receptionist • Aurora, IL, US

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