Global Account Manager

Global Account Manager

At the intersection of science, creativity, and heart, this role offers the opportunity to shape the future of fragrance experiences that delight consumers, define categories, and make joy. Are you energized by the opportunity to shape the future of consumer fragrance partnerships? Do you thrive in fast-paced, strategic environments where innovation, agility, and collaboration drive success? We are seeking a dynamic Global Account Manager to lead one of our most strategic consumer fragrance accounts, with a focus on delivering growth, innovation, and excellence across air care, home cleaning, and emerging segments. This role is part of the North America Commercial team and reports to the VP, RGM Consumer Fragrances NA. You will be responsible for orchestrating global strategy, managing complex commercial relationships, and driving cross-functional alignment to deliver superior outcomes for both the customer and IFF.

Key responsibilities include :

• Strategic Leadership : Lead and execute a global account strategy that aligns with the customer's evolving needs and IFF's growth ambitions. Lead cross-functional teams across regions to ensure consistent delivery and strategic alignment. Develop deep understanding of customer's industry, product portfolio, and market dynamics to proactively identify and qualify growth opportunities.
• Commercial Excellence : Drive profitable sales growth through proactive portfolio management, pricing strategy, and margin optimization. Lead negotiations and ensure accurate forecasting and financial planning.
• Innovation & Ideation : Partner with internal stakeholders to deliver winning fragrance strategies by leveraging IFF's proprietary technologies, digital tools, and consumer insights. Champion co-creation and ideation initiatives that unlock whitespace opportunities and deliver differentiated solutions that anticipate consumer needs and outperform competitive offerings through innovation, insight, and speed to market.
• Customer Engagement : Cultivate deep relationships across customer functions including marketing, procurement, R&D, and regulatory. Serve as the primary liaison and trusted advisor, ensuring seamless communication and execution.
• Program Management : Lead high-impact programs resulting in future sales and profitability growth. Oversee strategic project timelines, resource allocation, and performance tracking.
• Team Enablement : Maximize internal team support by identifying critical topics, mobilizing senior leadership, and fostering collaboration across commercial, marketing, CI, technical teams, and other cross-functional teams. Demonstrate a proven ability to lead and influence in a matrixed, multicultural environment with cross-regional stakeholders.
• Compliance & Resiliency : Navigate regulatory frameworks and supply chain challenges, including resiliency planning and fragrance reformulation strategies.

Required Skills & Experience :

Preferred Attributes :

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.