Client Service Consultant

Service Delivery Consultant

This is a remote position.

We are a growing group of ventures under one parent company, with two flagship businesses at the core :

Remote Office : helping global clients build and manage high-performing remote teams

Shift AI : delivering voice-first AI agents that transform how companies work

Together, these businesses are redefining the future of work by combining human talent with AI-powered automation.

Who You Are (and Who You Are Not)

• You're not just chasing a job; you're looking for a mission.
• If "just enough" is your standard, this isn't the place for you.
• You are someone who :
• Sees the organisation's goals as your own and is ready to grow with us for the long term
• Thrives in dynamic environments, switching between strategy and execution with ease
• Builds and documents client journeys that inspire confidence and loyalty
• Leads with initiative and foresight, without waiting for instructions
• You are not someone who :
• Sees the organisation's goals as your own and is ready to grow with us for the long term
• Thrives in dynamic environments, switching between strategy and execution with ease
• Builds and documents client journeys that inspire confidence and loyalty
• Leads with initiative and foresight, without waiting for instructions

This is your chance to anchor yourself at the heart of two fast-growing businesses : Remote Office (global talent management) and Shift AI (AI automation agents).

Role Overview

Key Responsibilities

Client & Experience Leadership

Project & Service Delivery

Proactive Client Programs

Business Alignment & Growth

What We're Looking For

Experience and Skills

Mindset and Attributes

What We Offer

Before You Apply

This is not a stopgap role. We are investing in long-term leadership, and we want someone equally committed to the organisation's future.

If this resonates, send your CV and a short note on why you're the right fit and what success in this role looks like to you.