Service Delivery Manager

A company is looking for a Senior Service Delivery Manager.

Key Responsibilities

Own and manage the end-to-end program plan for cybersecurity standards development

Maintain a RAID log and proactively manage dependencies and risks to ensure timely delivery

Drive alignment and manage stakeholder expectations across diverse groups without direct authority

Required Qualifications

5+ years of program or project management experience, preferably in cybersecurity or risk management

Experience managing multiple concurrent workstreams in a matrixed organization

Familiarity with Kanban methodologies and experience using Jira for program delivery

Bachelor's degree in Business, Information Systems, Cybersecurity, or a related field; Master's degree preferred

PMP certification strongly preferred; additional certifications like CISA or CRISC are a plus