Front Desk Receptionist

NewVine Employment Group is a boutique Staffing & Recruiting agency based in South Florida, specializing in permanent, temporary, and contract-hires

WELCOME

We are seeking a reliable and personable individual to join our team as a Front Desk Receptionist in the Customer Support department of a leading Marketing & Branding company.

About Us

We’re a recognized leader in the marketing and branding world, dedicated to delivering innovative solutions and exceptional service. Our team thrives on collaboration and creativity, fostering a supportive and inclusive workplace where everyone can grow and succeed. We’re proud of our reputation for providing premium experiences to every client and guest we serve.

Key Responsibilities

• Greet all visitors, clients, and colleagues in a welcoming, professional, and friendly manner.
• Answer, screen, and direct telephone calls and manage the company’s main inbox, providing accurate information or redirecting as appropriate.
• Manage incoming and outgoing post and deliveries, ensuring timely distribution within company standards.
• Maintain the appearance and organization of the front desk, lobby, and meeting rooms.
• Assist with scheduling client meetings, interviews, and room bookings.
• Provide customer support for basic enquiries about promotional branding products and services, escalating complex issues as required.
• Monitor and manage visitor logs and security processes to ensure compliance with company and data protection policies.
• Support administrative tasks, including data entry, filing, invoicing, and document management.
• Communicate effectively, both face-to-face and in written form, with clients and internal teams, maintaining a high level of customer satisfaction.
• Perform other related duties as assigned by management.

Qualifications

Benefits & Schedule