Director, Learning & Development Associate and Sales Development

Director, Learning & Development Associate and Sales Development

The Director of Learning & Development, Associate and Sales Development leads Walmart Connect's internal capability and sales enablement programs. This role is accountable for building the skills, capabilities, and leadership pipeline needed to achieve business outcomes across the associate and sales organizations. The Director oversees all learning programs spanning associate development, onboarding, leadership development, and sales enablement, ensuring they are strategically aligned with Walmart Connect's business priorities. By combining learning strategy, data-driven design, and performance analytics, this leader ensures the training and education team delivers measurable impact, equipping associates to grow, sellers to perform, and partners to thrive. This role leads a team of learning designers and facilitators and partners cross-functionally to create scalable, engaging, and outcome-based learning programs that accelerate performance and drive business success.

Key Responsibilities

• Define and execute a comprehensive learning strategy that spans the associate and sales lifecycle, from onboarding to leadership readiness to advanced capability development.
• Align all training initiatives with Walmart Connect's business priorities, talent strategy, and performance metrics.
• Establish tiered, role-based learning paths (e.g., 101 / 201 / 301) for business teams, sales teams, technical roles, and people leaders.
• Build integrated learning pathways that connect associate development with sales readiness, ensuring a consistent learner journey from hire to high performance.
• Lead Onboarding 2.0, creating immersive, structured ramp-up programs that deliver business context and accelerate new hire productivity.
• Develop continuous learning ("everboarding") programs that support ongoing skill growth, career progression, and leadership readiness.
• Partner with HR and People Analytics to connect associate learning with engagement, internal mobility, and talent retention.
• Design and oversee leadership development programs for emerging and existing people leaders.
• Launch targeted programs for specific employee segments, implementing interventions to close capability gaps and build organizational agility.
• Design and oversee Walmart Connects sales training strategy, including onboarding, bootcamps, certifications, and advanced enablement programs.
• Develop a tiered Sales Curriculum (101 / 201 / 301) that evolves sellers from foundational skills to strategic, data-driven, consultative selling.
• Partner closely with Sales, Product Marketing, and Partner Enablement to ensure learning programs are integrated with go-to-market strategies, product updates, and client needs.
• Ensure training addresses both the why and the how enabling sales teams to translate features into customer value and impact.
• Use analytics to correlate learning with key sales metrics, including quota attainment, deal velocity, win rates, and customer satisfaction.
• Serve as the curator and quality owner of TEDs learning content across both associate and sales programs.
• Ensure curriculum design incorporates UX, cognitive science, and behavioral psychology principles for maximum engagement and retention.
• Foster innovation in delivery by applying blended learning, experiential learning, and AI-enabled personalization across programs.
• Use data and analytics to identify skill gaps, measure proficiency, and demonstrate learning ROI.
• Define and track KPIs for both associate and sales learning initiatives, linking outcomes to productivity, retention, promotion readiness, quota attainment, and sales cycle optimization.
• Partner with Learning Platforms and Data teams to implement standardized dashboards that measure learning impact consistently across verticals.
• Conduct ongoing quantitative and qualitative capability assessments to validate program effectiveness and inform continuous improvement.
• Partner with Sales, Product, HR, Marketing, and Partner Enablement to ensure training initiatives support current and emerging business needs.
• Align with HR and leadership on associate engagement and mobility strategies to ensure learning supports long-term talent goals.
• Collaborate with Sales Operations and Product Marketing to integrate product education and enablement with sales performance strategy.
• Promote collaboration between Associate Development and Sales Development teams to build a unified performance pipeline that nurtures talent from onboarding to advanced selling capabilities.
• Secure executive sponsorship by clearly demonstrating the ROI and strategic impact of learning investments.
• Lead, mentor, and grow a team of L&D professionals, fostering innovation in learning methods and program delivery.
• Build a culture of inclusivity, continuous improvement, and learner-centered design within TED.
• Serve as a thought leader and advocate for performance-driven learning across Walmart Connect.

Experience & Qualifications

Measures of Success

Minimum Qualifications

Bachelors degree in Business, Human Resources, Communications, Education, or related field and 5 years experience in adult learning, training content development, or related area OR 7 years experience in adult learning, training content development, or related area.

Preferred Qualifications

Leading a cross-functional team, Project Management, Supervisory Masters : Human Resources, Masters : Learning and Development Project Management - Project Management Professional - Certification, Six Sigma - Certification

Primary Location

221 River St, Hoboken, NJ 07030, United States of America