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Housing Community Office Assistant

Housing Community Office Assistant

Group Management ServicesChicago, Illinois, USA
Hace 18 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Embrace Living Communities has an opening for a Housing Community Office Assistant at North Orchard Place 1600 N Orchard Place St Chicago IL. The Office Assistant provides clerical support to the housing community in accordance with company policies and HUD regulations and contributes to the team effort of providing quality welcoming homes to all residents.

BENEFITS :

  • Competitive Salary : $35000-$38000 per year (offer based on experience)
  • Other benefits :
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401 (k) match
  • PTO
  • 13 Paid Holidays

DUTIES AND RESPONSIBILITIES :

To complete this job successfully each essential duty listed below must be performed properly. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Creates a respectful living environment for all residents that is aligned with the mission vision
  • and values of the organization.
  • Promotes harmonious relations among residents guests team members vendors and local
  • area partners. Accepts role of Lead Manager as workplace mentor and cooperates accordingly.
  • Supports a wellness culture that encourages active aging and living well.
  • Reports noncompliance with the lease and house rules.
  • Receives deposits and posts rent payments.
  • Prepares outgoing mail including applications to prospective residents. Receives sorts and
  • routes incoming mail including applications from prospective residents.
  • Maintains waiting list and participates in prospective resident interview process as required.
  • Greets assists and monitors visitors of the management office. Answers incoming phone calls
  • transferring callers to the appropriate extension or taking and forwarding messages.
  • Prepares and distributes various documents and correspondence including service requests.
  • Assembles maintains and follows up on applications and certification packets.
  • Reviews invoices for accuracy and codes and submits invoices to the Manager for approval.
  • Maintains resident application service request and vendor files.
  • Lays out prints and distributes monthly newsletter to residents.
  • Provides administrative assistance to the Manager.
  • Addresses residents questions properly and provides information in a respectful open and
  • welcoming manner. Assists residents in completion of required forms and documents.
  • Maintains proper inventory of office supplies.
  • Performs all other duties as assigned.

    • QUALIFICATIONS :

    To qualify for this job the skill sets licenses and certifications listed below should be met.

  • Education and / or Experience Associates degree (A.A.) from an accredited college or university and 3 years affordable housing related experience preferred or equivalent combination of education and experience. Requires knowledge of fair housing regulations.
  • Language Skills Ability to read analyze and interpret common technical journals financial reports and legal documents. Ability to respond to common inquiries or complaints from residents regulatory agencies or members of the community. Ability to effectively present information to management public groups and / or board of directors. Ability to interact clearly and effectively with supervisor residents staff vendors and guests in both written and oral communication .
  • Mathematical Skills Ability to calculate figures and amounts such as annual income averages discounts interest commissions proportions percentages and area.
  • Computer Skills Proficient in computer skills including electronic mail record keeping routine database activity word processing spreadsheet and graphics. Aboveaverage knowledge of Microsoft Office.
  • Licenses Leasing Agent or Brokers license for Illinois communities must be obtained. Valid drivers license and ability to drive as needed.
  • Certifications COS certification and TCS certification (where applicable).

    • COMPETENCIES :

    To perform this job effectively and efficiently the competencies listed below should be met.

  • Confidentiality Maintains all work communication and information confidential as per code of ethics and organizational policies.
  • Professionalism Reacts well under pressure follows through on commitments and treats others with respect and consideration regardless of their status or position.
  • Teamwork Works with others to achieve a desired result by finding common ground and practicing attentive and active listening.
  • Attention to Detail Focuses on one task at a time ensuring proper completion the first time and every time.
  • Time Management Prioritizes work sets goals develops realistic action plans uses time efficiently and plans for additional resources (as needed) to accomplish daily duties.
  • Analytical Thinking Synthesizes complex information collects and analyses data and uses intuition experience and data to effectively troubleshoot.
  • Complex Problem Solving Identifies complex problems and reviews related information to develop and evaluate options and implement solutions.
  • Critical Thinking Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
  • Organizational Support Knows and follows policies and procedures and supports the organizations mission vision and values.

    • PHYSICAL DEMANDS :

    To complete the duties of this job the physical demands listed below must be met.

  • Remains in a stationary position for 90 percent of the time while performing office work.
  • Moves around inside the office and housing community occasionally.
  • Operates a computer and other office machines constantly including a calculator copy machine fax machine and computer printer.
  • Moves up to 15 pounds regularly and up to 25 pounds occasionally.

    • WORK ENVIRONMENT :

    To perform this job the work environment includes the considerations listed below.

  • Works in a controlled office climate.
  • Encounters exposure to wet and / or humid conditions on occasion.
  • Completes tasks in an environment with a noise level that is usually quiet.

    • Key Skills

    Typing,Microsoft Office,Data Entry,Customer Service,Computer Skills,Microsoft Outlook,QuickBooks,Office Experience,10 Key Calculator,Front Desk,Filing,Administrative Experience

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 35000 - 38000

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