Clinical Medical Assistant

Job Type

Full-time

Description

Job Title : Medical Assistant

Department : Medical Support Staff

Reports To : Clinical Lead, Managing Physician & CEO, Physicians, & Practice Administrator

Salary Range :

Job Summary : Promote the well-being of the patients at IMA by considering all aspects of patient care which encompasses the patient's physical, psychological, spiritual, social and educational needs. Interaction and coordination of efforts with other employees and physicians in a fast-paced medical office environment.

Primary Job Responsibilities :

1. Rooming

• Assist patients from lobby to designated exam room
• Obtain full set of vital signs including height and weight
• Collect appropriate data regarding patient's chief complaint
• Prepare patient and chart by obtaining medical records, labs, radiological and other procedural reports for the physician

2. Messages

3. Patient Care

This Includes (but is not limited to) :

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

Education : High school diploma or equivalent required. Expectation that CMA or RMA certificate, along with CPR & BLS training will be obtained within one full year of employment.

Experience : One-year medical office experience with one year of experience in a clinical setting, preferably a medical practice.

Performance Requirements : Knowledge :

1. Knowledge of medical practice protocols related to certified medical assistant position.

2. Knowledge of medical terminology for interpreting physician instructions and patient needs.

3. Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence.

4. Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.

5. Knowledge of confidentiality requirements related to patient information.

Skills :

1. Skill in handling incoming phone calls and triaging appropriately.

2. Skill in both written and verbal communication.

3. Skill in serving as resource to clinic, front, & scheduling staff with questions or issues and about the Intergy system or IMA processes and protocols.

Abilities :

1. Ability to communicate instructions clearly.

2. Ability to collaborate with all levels of clinicians and staff to meet needs.

3. Ability to analyze data reports and make recommendations for improvement.

4. Ability to type 60 words per minute using word processing software.

5. Ability to flexibly respond to changing demands.

6. Ability to organize and prioritize tasks effectively.

7. Ability to work with little supervision.

8. Ability to establish and maintain effective working relationships with patients, employees, and the public.

9. Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, EHR Intergy and appropriate practice management software.

Equipment Operated : Standard office equipment with emphasis on telephone, fax, photocopier, and computer hardware / software.

Work Environment : Work performed in a medical office environment that is well lighted and well ventilated. Work may be stressful due to a busy office. This position involves continual interaction with other IMA personnel and with patients, both face-to-face, through means of written correspondence, and on the phone.

Physical & Mental Requirements : Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines. Must possess the physical and mental abilities to perform the tasks normally associated with a Certified Medical Assistant clinical staff such as some walking, bending, and reaching. Repetitive use of computer may lead to nerve damage without ergonomic measures. Occasionally stress from dealing with patients.

Position Type / Expected Hours of Work

The employee must be available during the work hours of 8 : 00 am and 4 : 00 pm, Monday through Friday, and is scheduled to work 40 hours each week to satisfy the needs of this position. Occasional overtime work may be required as job duties demand, per Supervisor authorization and direction.