Customer Service Representative

A company is looking for an Inbound Customer Service Representative.

Key Responsibilities

Consult with customers to understand their scheduling needs and determine the best option

Maintain a dedicated home office workspace free from personal disruptions

Provide continuous availability throughout scheduled shifts

Required Qualifications and Education

Minimum of 2 years customer service experience in a call center environment

High school diploma required; college education preferred

Experience with diagnosing and troubleshooting

Familiarity with supporting consumer products and / or services

Ability to adapt to different types of customers and use positive language