Senior Director, PxD and Digital Innovation Consulting

Senior Director, PxD and Digital Innovation Consulting

Join Visa as a Senior Director, PxD and Digital Innovation Consulting and make an impact in the payments and technology industry. Visa is a global leader with over 259 billion transactions annually, committed to connecting the world through secure, innovative payments networks. Be part of a purpose-driven organization that aims to uplift everyone, everywhere.

Job Description

The North America Product, Experience Design and Digital (PxDD) team at Visa focuses on helping clients accelerate innovation and transform customer experience through human-centered design. This client-facing role involves sales, project scoping, research, and delivery, requiring collaboration across various teams and a holistic approach to product design.

Essential Functions

• Oversee multiple client engagements from sales to delivery and go-to-market strategies.
• Lead and inspire teams of 10-20 members during client engagements and workshops.
• Develop cross-functional relationships within Visa to facilitate collaboration.
• Demonstrate deep knowledge of Visa's capabilities and meet key metrics like revenue targets and client satisfaction.
• Mentor junior team members and foster a diverse, inclusive environment.
• Articulate and craft the story of recommendations, aligning them with company strategy and addressing implementation risks.
• Drive innovation using creative, calculated risks and new methods to exceed client expectations.
• Recruit, retain, and develop talent within the team.
• Maintain excellent executive presence and communication skills.
• Embrace creativity, optimism, ambiguity, and a fail-fast mindset.
• Navigate complex, ambiguous problems to deliver results.

Qualifications

Basic Qualifications : 12+ years of experience with a Bachelor's degree, or 10+ years with an advanced degree, or 5+ years with a PhD.

Preferred Qualifications : 15+ years of experience with a Bachelor's, or 12+ with an advanced degree, including 10+ years in payments, banking, or fintech; 10+ years in product development; 3-5 years in strategy or consulting; deep industry knowledge; strong leadership and communication skills; resilient in ambiguity; growth mindset.

Additional Information

Hybrid work model; travel 5-10%; office environment; Visa is an equal opportunity employer. Salary ranges from $181,100 to $332,950 USD annually, with potential bonuses and benefits.

Job Details

#J-18808-Ljbffr