Program Director

Program Director

Bring your expertise and critical thinking skills to make an impact towards our military defense by your new role supporting complex mission critical projects. Serco supports the Department of Defense as prime contractor supporting complex DoD modernization and sustainment projects. The team executes on multiple programs / contracts to ensure that modernization and sustainment projects are completed to allow for operational missions to successfully executed with limited impacts to operational readiness. This position is contingent upon your ability to maintain / transfer your Secret clearance. You will lead a team of Program Managers to ensure successful execution of complex DoD modernization and sustainment projects, maintaining contractual performance standards, driving cost efficiency, fostering customer relationships for organic growth, and leading new business pursuits. In this role, you will :

• Manage a diverse DoD portfolio, responsible for a P&L of over $70M annually with a staff of over 75 people.
• Oversee Program Managers and their teams to drive successful execution of multiple complex Department of Defense Modernization and Sustainment projects / programs, with a focus on In-Service Engineering Activities.
• Be responsible for the profit and loss performance of all programs assigned to their portfolio.
• Be responsible for implementation of cost efficiency programs that will result in improving contract profitability.
• Be responsible for ensuring that all programs within the portfolio execute their defined contractual requirements and result in Contractual Performance Assessment Ratings (CPARS) of Satisfactory or above for all categories.
• Drive regular effective internal and external communications to ensure program status and issues are communicated in a timely manner.
• Expected to establish and maintain customer relationships to allow for the identification of opportunities for organic growth.
• Ensure that all internal and external contractual performance reporting requirements are completed in accordance with established guidelines.
• Expected to provide recommended solutions to resolve any identified program execution issues, while also ensuring corrective actions are executed.
• Be responsible for driving organic growth opportunities on all programs assigned to the portfolio.
• Be responsible for identifying new business opportunities to drive growth within the portfolio. Act as the operational lead in the capture and proposal for new business opportunity pursuits.
• Be responsible for driving a 5% or greater YoY growth within the portfolio.

Qualifications To be successful in this role, you must have :

Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.