Sales Manager

Sales Manager

The Sales Manager is responsible for overseeing daily operations of their Sales Team. This person will be responsible for ensuring the team runs efficiently while achieving and maintaining all established departmental goals, while ensuring industry compliance.

Essential Job Functions :

• Oversees Loan Advisors' day-to-day performance management including production KPI's, time management / schedules, lead management, and overall productivity.
• Conducts daily huddles to communicate updates, contests, production from prior day / week / month, and training to ensure Loan Advisors demonstrate industry best practices.
• Trains and coaches Loan Advisors on our sales process, objective management, script adherence, product knowledge, and QA / Compliance through call monitoring to identify areas of opportunity.
• Provides developmental plans to team members as needed to drive and improve performance.
• Participates in and contributes to Company training initiatives as needed.
• Monitors Pre-Gate Pipeline and ensures quality production / submission of loans to our Operations Partners.
• Serves as an escalation point for team members when issues arise throughout the loan process.
• Maintains a professional image and standards consistent with company policies and procedures.
• Must be flexible regarding working hours and schedules, including some late evenings as well as Saturday hours as needed.
• Maintain regular and punctual attendance.

Other Job Duties and Responsibilities : Performs other related duties as assigned.

Supervisory Responsibilities : Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Education and / or Experience :

Language Skills :

Mathematical Skills :

Reasoning Ability :

Certificates, Licenses, Registrations :

Work Environment :

Physical Demands :

Equal Employment Opportunity :

Job Responsibilities :

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.