Talent.com
1200 The General Hospital Corporation
Patient Services Coordinator II1200 The General Hospital Corporation • MA,Boston
Patient Services Coordinator II

Patient Services Coordinator II

1200 The General Hospital Corporation • MA,Boston
Hace más de 30 días
Salario
17,71 US$ por hora
Tipo de contrato
  • A tiempo completo
Descripción del trabajo
Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Performs administrative functions to support smooth and efficient practice operations under general supervision. Perform tasks that are related to patient visits including scheduling, check-in, and check-out duties. Actual job duties may vary by department.


Essential Functions:


- Perform routine administrative and clerical duties relating to a clinical service or physician practice office.

- Make patient appointments and maintain appointment records.

- Greet and assist patients.

- Answer telephones, assist callers with routine inquiries, and schedule appointments.

- File materials in patient folders and print appointment schedules.

- Process patient billing forms and scan documents to patient medical records/EPIC.

- Call for patient medical records and laboratory test results.

- Open and distribute unit mail or faxes.

- Type forms, records, schedules, memos, etc. as directed.

- May be required to accept co-payments.

- Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.

- Acts as an EPIC "Super User" for scheduling, registration and billing systems (EPIC training is provided).

- Provide assistance and training to others in these areas.

- May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.

Qualifications

Education High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred

Experience Office experience 2-3 years required

Knowledge, Skills and Abilities

- Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.

- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.

- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.

- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.

- Managing one's own time and the time of others.

- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.

Department: Mass General Medical Group

Schedule: Full-time, Mon–Fri, 8:00 AM–5:00 PM (Onsite)

Compensation: The pay rate for this position starts at $20.00 per hour, with increases based on the candidate's years of experience.

Benefits: Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass & more!


Step into a role where your work truly makes a difference every day! As a vital member of our clinical operations team, you’ll provide administrative support to ensure our practice runs smoothly and efficiently. In this dynamic, fast-paced role, you’ll be the friendly face that plays a key role in creating a positive, efficient, and compassionate environment for both patients and clinical staff.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

50 Staniford Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 - $24.94/Hourly

Grade

3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Crear una alerta de empleo para esta búsqueda

Patient Services Coordinator II • MA,Boston

Ofertas similares

Patient Services Coord. II

Mass General Physicians OrganizationBoston, MA, US
A tiempo completo

Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision.Performs basic clerical work and tasks ... Mostrar más

 • Oferta promocionada

Associate Patient Care Coordinator

UnitedHealthcareSomerville, MA, United States
A tiempo completo

Associate Patient Care Coordinator.Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives.The work you do with our team will directl... Mostrar más

 • Oferta promocionada

Associate Patient Care Coordinator

divvyDOSESomerville, MA, United States
A tiempo completo

Associate Patient Care Coordinator.Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives.The work you do with our team will directl... Mostrar más

 • Oferta promocionada

Operations Coordinator, Home Hospital

Mass General Brigham Healthcare at HomeSALEM, MA, US
A tiempo completo

Join an innovative care model that brings hospital-level care directly into patients' homes.The Mass General Brigham Home Hospital program transforms acute care delivery.In the role of Operations C... Mostrar más

 • Oferta promocionada

Travel Physical Therapist (PT) - $1,853 to $1,910 per week in Brockton, MA

AlliedTravelCareersBROCKTON, MA, US
1853,00 US$ semanal
A tiempo completo

AlliedTravelCareers is working with Pioneer Healthcare Services to find a qualified Physical Therapist (PT) in BROCKTON, Massachusetts, 02301!.If you're interested in making a significant impact as... Mostrar más

 • Oferta promocionada

Travel Physical Therapy Assistant - $1480 / Week

MedPro Healthcare StaffingBrockton, MA, US
A tiempo completo

MedPro Healthcare Staffing is seeking an experienced Physical Therapy Assistant for an exciting Travel Allied job in Brockton, MA.Shift: 5x8 hr days Start Date: 06/15/2026 Duration: 13 weeks Pay: $... Mostrar más

 • Oferta promocionada

Regional Manager - Patient Services

Alnylam PharmaceuticalsCambridge, MA, US
A tiempo completo

Our Patient Services team provides exceptional customer service on all levels.The US Patient Services Regional Manager is a critical component of the commercial strategy and responsible for develop... Mostrar más

 • Oferta promocionada

Patient Care Coordinator

TradeJobsWorkForce02474 Arlington, MA, US
A tiempo completo

Patient Care Coordinator: Understands automobiles by studying characteristics, capabilities... Mostrar más

 • Oferta promocionada

Patient Service Representative, Orthopedics

Mass General Brigham Medical Group Northern MassPeabody, MA, US
A tiempo completo

Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision.Performs basic clerical work and tasks that are... Mostrar más

 • Oferta promocionada

Physical Therapist

NorthMed HealthBrockton, MA, United States
A tiempo completo

Outpatient Orthopedics | 1:1 Care | No Weekends | Worcester County, MA.NorthMed Health is partnering with a therapist-owned outpatient physical therapy practice to hire a full-time.This Monday–Frid... Mostrar más

 • Oferta promocionada

Office Coordinator

Spectrum Health Systems, IncHaverhill, MA, US
A tiempo completo

Haverhill, MA - Outpatient Treatment Program.Health, dental, vision insurance/additional voluntary insurances.Company-paid life insurance/employee assistance programs.Generous paid time off accrual... Mostrar más

 • Oferta promocionada

PT - South Shore Outpatient Clinics

Spaulding Hospital - Boston and CambridgeHanover, MA, US
A tiempo completo

Assist patients in reaching maximum physical performance while adjusting to disabilities.Restores Patient Physical Functioning by interpreting physical therapy evaluations and test results; determi... Mostrar más

 • Oferta promocionada

Client Service Manager II

GallagherReading, MA, United States
A tiempo completo

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.You’ll be backed by our digital ecosystem: a ... Mostrar más

 • Oferta promocionada • Nueva oferta

Patient Services Coordinator II

Massachusetts Eye and Ear Infirmary - MEIQuincy, MA, US
A tiempo completo

Summary: Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision.Performs basic clerical work and tasks... Mostrar más

 • Oferta promocionada

Medical Service Associate- Spaulding Outpatient Center

Spaulding Hospital North ShoreSALEM, MA, US
A tiempo completo

Provide both clinical and administrative duties to support the care and safety of the outpatient physician practice.Assist physicians with patient care activities and maintains cleanliness and inve... Mostrar más

 • Oferta promocionada

Physical Therapist

FOX RehabilitationBrockton, MA, United States
A tiempo completo +1

Our team is growing, and we’re looking for top-caliber Physical Therapists to join FOX Rehabilitation!.Pioneer of Geriatric House Calls™ to older adults in their communities.Provide physical therap... Mostrar más

 • Oferta promocionada

Associate Patient Care Coordinator

Genoa TelepsychiatrySomerville, MA, United States
A tiempo completo

Associate Patient Care Coordinator.Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives.The work you do with our team will directl... Mostrar más

 • Oferta promocionada

Application Coordinator II - Inpatient Orders Certified

Mass General Brigham (Enterprise Services)Somerville, MA, US
A tiempo completo

Summary: Responsible for improving experience with Mass General Brigham's EHR and associated clinical IT systems.Will be a leader and change agent, working closely with leaders and clinicians to u... Mostrar más

 • Oferta promocionada

Sales Service Coordinator

Milton CATNorth Reading, MA, US
A tiempo completo

Office and Administrative Support.Milton CAT is seeking an experienced Sales Service Coordinator (SSC) to play a pivotal role in serving as a trusted operational partner to the Sales organization w... Mostrar más

 • Oferta promocionada • Nueva oferta

Associate Patient Care Coordinator

Reliant Medical GroupSomerville, MA, United States
A tiempo completo

Associate Patient Care Coordinator.Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives.The work you do with our team will directl... Mostrar más