Tier 1 Help Desk Technician

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Description

• Must be a team player. Training provided.
• Customer service skills (experience with call centers / help desk)
• Technical troubleshooting
• Desk-side tech support (keyboards, mice, printers, monitors, desk set ups, conference rooms)
• Ability to understand technical instructions
• Ability to work in a closely supported / supervised position

Requirements

Clearance : Active Secret or Interim Secret

Certification : A+ or network+ required (SEC+, CND, CCSP, GFACT, GSEC, FITSP-O, GISCP, CASP+, CISA or CCNP Security also acceptable. Sec+ or SSCP would be ideal.