Senior Sales Operations Business Partner

Senior Sales Operations Business Partner

Bazaarvoice is looking for a strategic and results-oriented Senior Sales Operations Business Partner to join our Revenue Operations organisation. This is not a traditional analyst role. As a trusted advisor to our sales organization, you will be embedded with a dedicated business unit, responsible for driving strategy, enforcing operational rigor, and delivering the insights that accelerate performance.

You will act as the strategic co-pilot to Sales leadership, using your analytical acumen to move beyond simply reporting the "what" and instead investigate the "why." You will collaborate to resolve performance gaps and drive the adoption of processes that lead to predictable success. We are looking for an individual with an innate curiosity to solve complex problems, the influencing skills to drive change, and the ability to transform data into a clear, actionable strategy for senior leadership.

What You'll Do :

• As a Trusted Business Partner, you will own the end-to-end operational cadence for your assigned sales segment, with responsibilities across four key areas :
• Inspect & Inform : Proactively monitor sales execution metrics, pipeline health, and forecast trends to identify risks and opportunities. Surface critical insights and flag issues to business stakeholders, translating complex data into a clear narrative that guides strategic conversations.
• Investigate : Partner directly with sales leadership to conduct root cause analysis when metrics are falling behind. Go beyond the dashboards to understand what's working, what's not, and the underlying drivers of performance.
• Resolve : Collaborate with sales leaders to design and implement corrective action plans. Co-own the resolution by helping to shape changes in strategy, tactics, and sales plays to get the business back on track.
• Enforce : Drive the adoption of operational excellence. Ensure adherence to best practices in pipeline management, enforce key metrics hygiene, and champion the consistent execution of prescribed Go to Market plays and sales processes.

What You'll Bring :

$120,000 - $135,000 a year

At Bazaarvoice, we carefully consider multiple factors when determining compensation. Since we believe the transparency and integrity builds trust, we want to share that we expect the base salary for this position to be in the range listed above and is based on Bazaarvoice's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education / training, and skill level. While this is a good faith estimate of the expected base pay range, Bazaarvoice reserves the right to pay outside this range if these assumptions and understandings are modified as we progress through the interview process. Your recruiter can share more about the salary range and total compensation package during the hiring process. If this compensation is somewhere close to your desired range, we encourage you to apply!

Customer is key

We see our own success through our customers' outcomes. We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it's in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we're laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives. We champion what's best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military / veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers.

The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.