One Stop Specialist

A company is looking for a One Stop Specialist I to assist and support students throughout their educational journey.

Key Responsibilities

Assist students with financial aid processes and provide information regarding their applications

Support student accounts by addressing inquiries related to payments, holds, and refunds

Provide student services assistance, including registration questions and tracking missing documents

Required Qualifications

Associate's degree or relevant combination of experience and education

2+ years of experience in student financial aid, student accounts, or customer service roles

Knowledge of financial aid programs and student services

Experience in higher education is preferred

Familiarity with university policies and procedures is desired