District Service Manager

District Service Manager

The District Service Manager is responsible for demonstrating and applying a broad knowledge of fundamental concepts, practices, and procedures in the commercial and technical service management of turbine and generator equipment. You will be responsible for the management of all work scopes within the Vistra and Duke Nuclear Alliance, to include installation, initial testing, operation, maintenance, repair, troubleshooting and modification of customer equipment and systems. The position reports directly to the Region Director for field service and has a high degree of internal and external customer interface.

How you'll make an impact :

• Lead the platform team to ensure that all aspects of the customer relationship are maintained. Identifies and manages the resolution of more complex problems and apply problem-solving skills to deal with most situations.
• Develop and maintain the primary customer interface within the assigned district.
• Manage district non-conformance costs and the identification of technical and commercial risks and opportunities.
• Manage the performance of on-site technical and operational support in the design, development, installation and maintenance of equipment and systems of a complex nature.
• Develop budgets and business plans to support the current and future workload within the district.
• Be responsible for the district's financial Profit & Loss and required reporting.
• Works with internal and external customers to develop complex maintenance plans.
• Completes the planning and estimating to develop complex proposals.
• Performs the review of complex task plans, drawings, and installation schematics and provides continual guidance throughout task duration.
• Lead the collaboration of the platform team including Sales, Warranty, and parts to provide "best-in-class" customer service.
• Manage the district engineers and support staffs ranging in size from 10 to 15 persons.
• Develop employees through training and coaching.
• Collaborate with other departments to continuously improve Siemens products and service.
• Communicate key technical, commercial and customer issues upward to Senior Management.

What you bring :

About the team :

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Rewards :

Equal Employment Opportunity Statement Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.