Position : Claims Representative
Location : Onsite – Downtown Tulsa, OK
Type : Direct hire, permanent
Pay : $21 / hour
Overview :
Join a dynamic team handling vehicle damage claims for rental customers and third parties. This role focuses on efficient claim resolution, customer service excellence, and adherence to company procedures.
Key Duties :
- Review and assess vehicle damage claims with supporting evidence (photos, documents, statements).
- Liaise with customers, insurers, repair shops, and legal contacts to resolve claims.
- Analyze rental agreements and insurance policies to determine responsibility.
- Keep thorough records in the claims system.
- Oversee vehicle repair timelines and fleet reintegration.
- Identify patterns and flag suspicious or high-risk claims.
- Work closely with operations and support teams for consistent claim handling.
- Report claim progress and metrics to leadership.
Requirements :
High school diploma required; college degree preferred.Experience in claims, insurance, or automotive services is a strong plus.Excellent communication and negotiation abilities.Skilled in multitasking and prioritizing.Comfortable with Microsoft Office and claims software.Familiarity with vehicle repairs and insurance terms is beneficial.