Job Description
Defining Systems Requirements : Collaborating to understand and execute the Epic application architecture and integration
Project Leadership : Serving as a liaison between end-users' workflow needs and Epic implementation staff
Issue Resolution and Project Management : Identifying issues that arise in the application area as well as issues that impact other application teams and working to resolve them. This also involves working closely with the technical support on issues of install choices, master file and category list set up, synonyms and preference lists, etc.
Executing Application Build : Facilitating the development of integrated workflows by working closely with the project team, subject matter experts and technical leads to define processes that cross applications and functional areas
Personnel Management : Gathering, documenting, and providing performance feedback for team leads / members of assigned team(s)
Required Skills & Experience
- 3+ years of Management / Leadership of an HIM Team
- Must be certified in Epic Deficiency Tracking, Coding & Release of Information
- Must be a hands on-leader with experience in operational support and builds Project Management Skills
- Familiarity with organization's practices of health information management and / or HIM coding
- Strong communication and interpersonal skills
- Demonstrated workflow process analysis and design, communication and interpersonal skills, facilitation / training skills, project management capabilities, and leadership orientation
- Strong assertiveness skills and ability to manage conflict in a variety of situations
- Superior organizational and people management skills
- Experience with managing employees, including coaching and performance management
- Demonstrated ability to align and motivate key process stakeholders, including nurses, physicians, and other clinical / administrative staff
- Demonstrated ability to interact with multidisciplinary teams
- Demonstrated application design and implementation skills
- Demonstrated knowledge and work experience in patient identification management
Nice to Have Skills & Experience
Epic Identity CertificationExperience with CDI – ClinDoc Improvement