Manager, General II

Facility Operations Manager

This role is responsible for facility operations at larger, more complex locations (typically with 90 or more full-time employees). The manager works closely with Operations, Quality, and Inventory Control teams to enhance performance, safety, security, productivity, cost control, customer service, and continuous improvement. This position serves as the primary point of contact between the customer and the Company and holds full management authority over contractual tasks and compliance.

Primary Responsibilities

• Manage exempt direct reports, including hiring, coaching, skills development, recognition, labor planning, and performance management.
• Prepare, maintain, and communicate operational goals and Standard Operating Procedures (SOPs).
• Oversee facility fiscal performance including P&L, forecasting, and annual budget preparation.
• Monitor and optimize space utilization and layout; make recommendations for improvement.
• Mentor and develop staff to meet operational objectives.
• Lead recruitment and onboarding efforts while reinforcing company culture.
• Ensure departmental and facility performance metrics are met efficiently and cost-effectively.
• Ensure timely and accurate reporting of facility operations.
• Develop and manage equipment preventative maintenance, safety, and facility upkeep programs.
• Review and revise contracts in accordance with internal policy.
• Audit and manage facility purchasing processes to ensure compliance and cost savings.
• Ensure facility compliance with industry regulatory specifications.
• Perform other duties as required.

General Qualifications

Specific Qualifications

Requirements, Perks, and Benefits (US Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more :

Perks and Benefits at FedEx Supply Chain (FSC)

Note : Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education / training, and a candidate's work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.