Business Quality Analyst III
Location : Remote - Canada
Empire Life is looking to hire a Business Quality Analyst III to join our Group Initiatives team!
Why pursue this opportunity
- Our mission - Provide expertise and intelligent solutions to help Canadians navigate life with confidence.
Join a transforming business - we are a medium-sized Canadian company in a stable industry which is rapidly transforming.
Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
What you'll be working on
Provide input to the business architecture, contribute to feasibility study, cost / benefit analysis, business case, and risk assessmentProvide input to planning decisions, monitor and report any changes in requirements, manage and report status of business analysis progress against project planUse relevant modeling techniques and templates to document business requirementsParticipate in gap analysis, investigation and communication of capability gaps and evolving requirementsContribute to the development of a Business Requirements DocumentProvides business and system expertise along with research / analysis services that support the design, delivery and maintenance of quality applications and enhancementsImplements business requirements and process change initiatives to ensure that all specifications meet the objectives of the CompanyPerform manual testing on occasion and as neededWhat we're looking for you to have
5+ years experience in Business Analyst or Quality Assurance Specialist role3+ years experience in insurance / financial servicesExperience in Group Benefits is an assetPost secondary education or equivalent work experienceStrong Requirements Elicitation and AnalysisProficiency in Digital Portals and CX / UX AnalysisAgile and Hybrid Project Management ExperienceStakeholder Engagement and Communication SkillsSystems Thinking and Technology Know-HowStrategic Thinking and Business Value AwarenessAbility to think logically, analyze and / or solve problemsAbility to construct written reports on various issueWorking towards CPAB or IIBA designation an assetCourses in facilitation skills, modeling techniques and / or stakeholder management an assetIf you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.Beyond the salary
For permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes :
Competitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsCompetitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca .
