Talent.com
Wendy's
Shift ManagerWendy's • Springfield, MA, US
Shift Manager

Shift Manager

Wendy's • Springfield, MA, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Position Overview

The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader.


Key Responsibilities

  • Train, monitor, and reinforce food safety procedures to crew members
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close
  • Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready
  • Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer"
  • Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees
  • Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • Follow up and ensure resolution of VOC issues as needed
  • Onboard new hires in Workday


Qualifications

  • High School Diploma, GED or equivalent preferred
  • Must be at least 18 years of age
  • 6 months or more of restaurant, retail, customer service focused, or equivalent experience
  • Available for full time and close/ shifts
  • Certification for Open/Close Shift Manager
  • Ability to multi-task while maintaining composure and be able to give and take direction, work well in a team environment and have a strong service focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
  • Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time
  • Position requires the use of a headset. Frequent lifting and carrying (at times up to 50 lbs.), reaching, pushing, pulling, bending, kneeling and stooping is involved
  • Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate
  • Must have or be willing to obtain ServSafe certification by end of training
Crear una alerta de empleo para esta búsqueda

Shift Manager • Springfield, MA, US

Ofertas similares

Shift Manager

Pizza HutWest Springfield, MA, United States
A tiempo completo

Position: Pizza Hut Shift Leader Job Summary: Reports to Restaurant General Manager, Assistant Restaurant General Manager - Continue to Add to Your Leadership Skills and Take What You've Learned... Mostrar más

 • Oferta promocionada

Shift Leader

Insomnia CookiesAmherst, MA, US
A tiempo parcial

You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift.Your hands-on leadership style should not only include building orders, su... Mostrar más

 • Oferta promocionada • Nueva oferta

Buger King Shift Supervisor/Assistant Manager - No Experience Required

Burger KingHartford, CT, United States
A tiempo completo

Burger King is seeking Shift Supervisors / Assistant Managers to oversee daily restaurant operations, supervise employees, and ensure customer service and food quality standards are met.Shift Super... Mostrar más

 • Oferta promocionada

KFC Shift Supervisor

KFCHolyoke, MA, United States
A tiempo completo

But we do more than fill people up.Our meals matter, and when we serve them with southern hospitality, we make our customer's day.So our jobs are more than a paycheck - they're about being independ... Mostrar más

 • Oferta promocionada

Shift Leader/Assistant Manager (Domino's #4052 - 370 S. Main St., Middletown, CT, 06457)

Domino's PizzaMiddletown, CT, United States
A tiempo completo

Company Description Job Description ABOUT THE JOB You were born to be the boss.You get up in the morning and you make sure everyone else in the house is doing what they need to do.Then you go to... Mostrar más

 • Oferta promocionada

Shift Leader

Dunkin'Bloomfield, CT, United States
A tiempo completo

We are looking for Shift Leaders to join our Dunkin' team!.Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great ... Mostrar más

 • Oferta promocionada

Shift Leader

Bubbakoos BurritosMeriden, CT, United States
A tiempo completo

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service.The shift leader's r... Mostrar más

 • Oferta promocionada

Shift Leader

Taco BellHolyoke, MA, US
A tiempo completo

Support the RGM by running great shifts in a self-sufficient manner.Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and g... Mostrar más

Restaurant Shift Manager

Shake ShackNewington, CT, US
A tiempo completo +1

Our secret to leading the way in hospitality? We put our people first!.At Shake Shack, our mission is to Stand For Something Good in all that we do.From our teams to our neighborhoods, we're commit... Mostrar más

 • Oferta promocionada

Shift Manager

Moe'sWestfield, MA, US
A tiempo completo

Assist General Manager and Assistant Manager in overseeing operations of Moe’s Southwest Grill restaurant by working with Shift Managers and all team members to ensure outstanding customer service ... Mostrar más

Store Assistant Manager

Circle KSouth Deerfield, MA, United States
A tiempo completo

We want you to join our team as an Assistant Manager.If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management look no further.As an assistan... Mostrar más

 • Oferta promocionada

Team Leader

Tractor SupplySpringfield, MA, United States
A tiempo completo

The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ... Mostrar más

 • Oferta promocionada

Shift Leader

Playa BowlsManchester, CT, United States
A tiempo completo

Playa Bowls is New Jersey's Original Acai Shop founded in 2014, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, exci... Mostrar más

 • Oferta promocionada

Assistant Store Manager

O'Reilly AutomotiveSpringfield, MA, United States
A tiempo completo

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun... Mostrar más

 • Oferta promocionada

Assistant Store Manager - Spirit

Spencer'sHadley, MA, United States
A tiempo completo

Benefits include: Massachusetts Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program.All Bonus and Pay Programs subject to qualifications.The Assistant Store... Mostrar más

 • Oferta promocionada

TEAM LEADER

MadragSpringfield, MA, United States
A tiempo completo

The Team Leader is responsible for supporting the Management Team by demonstrating a Selling Behavior, Floor Leadership and promoting a Positive Work Environment.Assist the Store Manager/Assistant ... Mostrar más

 • Oferta promocionada

Shift Supervisor

Red RobinManchester, CT, United States
A tiempo completo

Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mi... Mostrar más

 • Oferta promocionada

TEAM LEADER

618 Main Clothing Corp.Springfield, MA, United States
A tiempo completo

The Team Lead is responsible for supporting the Management Team by demonstrating a Selling Behavior, Floor Leadership and promote a Positive Work environment.Assist the Store Manager/Assistant Mana... Mostrar más

 • Oferta promocionada

Shift Supervisor

Oak St. HealthHartford, CT, United States
A tiempo completo +1

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate colleagues who c... Mostrar más

 • Oferta promocionada

Assistant Manager

SnipesHolyoke, MA, United States
A tiempo completo

SNIPES Assistant Manager Full Time Hourly Salary: $18 - $21.We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!.With more than 750 stores in Europe and the USA, SNIPES is on... Mostrar más