Patient Care Coordinator

This position is Field Based and requires regular travel to various locations as part of your daily responsibilities.

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere.

As a team member of our Senior Community Care (SCC) product, we work with a team to provide care to patients at home in a nursing home, assisted living for senior housing. This life-changing work adds a layer of support to improve access to care.

We're connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.

You will be part of the primary care team collaborating with all interdisciplinary team members and will support multiple providers. The Patient Care Coordinator is a flexible team member who works to support nurse practitioners (NPs) and physician assistants (PAs) as well as our patients. This role assists in care coordination activities, administrative tasks and supports our patients and providers.

Location : Field Based in Erie, Crawford, and Mercer, PA Counties

What Makes an Optum Career Different?

We believe that better care for our employees equates to better care for patients

We influence change nationally while maintaining the culture and community of local care organizations

We grow talent from within. No matter where you want to go- geographically or professionally- you can do it here

Compensation & Benefits Highlights :

Guaranteed, competitive compensation model based on quality, not quantity, with bonus opportunities

Financial stability and support of a Fortune 5 Company

Robust retirement offerings including employer funded contributions and Employee Stock Purchase Plan (ESPP for UHG Stock)

Comprehensive benefits plan inclusive of medical, dental, vision, STD / LTD, CE & equipment allowances

Robust learning and development programs

This position is full-time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 5pm (no nights, weekends, or holidays). It may be necessary, given the business need, to work occasional overtime.

We offer 2 months of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities :

Support interdisciplinary care team with over all member coordination at the direction of RN or NP / PA

Data entry and member chart management for : New members, post hospital visits, quality, labs and medications

Obtain medical records following hospitalizations or physician appointments

Scheduling member transportation or appointments

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

High School Diploma / GED or equivalent work experience

Must have a valid Driver's License

Must be 18 years of age or older

3+ years of clinical or medical record experience

Knowledge of medical terminology and EHR platforms

Access to travel to patient locations

Ability to travel up to 100% of the time domestically

Must reside in Erie, Crawford, or Mercer, PA Counties

Ability to work full-time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 5pm (no nights, weekends, or holidays). It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications :

Certified Nursing Assistant or Medical Assistant certifications

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 - $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

RPO #RED